Toll Free Services

Toll-free service expands your reach beyond the local calling area by inviting your customers to call whenever they need to, from wherever they are – easily, conveniently and at no cost to them.   That makes toll-free service an efficient, cost-effective way to increase call volume, expand your market, and ultimately grow your business.

Benefit from low monthly and per-minute rates and assign individual toll free numbers to specific business functions such as customer service and technical support. Toll Free service can terminate on any telephone and is compatible with all call management features.

Features:

• Inbound toll-free calls are routed to a termination location of your choice, which – with optional routing service – may be changed based on time of day or selected other variables
• Inbound toll-free calls can originate from anywhere in the US or Canada
• Number portability – you can keep your existing toll-free number when you switch to MetTel long distance

Benefits:

• Expense minimization:  Incoming toll-free calls are rated and discounted according to your calling plan – just like your outbound calls – and contribute to minimum spending levels for your long distance calling plan;  plus you avoid the cost of collect calls from traveling employees
• Brand support:  Subject to availability, you have the option of selecting a brand-relevant (“vanity”) toll-free number that’s easy for your customers to remember
• Advertising:  Toll-free service enables your firm to be listed in the National Toll-free Directory