Digital PBX

Digital PBX Service provides a high-speed DS1 (T1) connection between your PBX and the MetTel network, offering a cost-competitive alternative to analog PBX service.  It allows you to configure twenty-four (24) voice channels to provide inbound, outbound or two-way trunks in software, rather than requiring labor-intensive hardware changes to your PBX.  Digital PBX enables your company to adapt to changes in your communications requirements quickly, transparently and cost-effectively.

Features:

• Inbound Trunks allow every department and employee to receive calls directly, without the need for an attendant console.
• Outbound Trunks allow each individual in your business to dial outside numbers from their own phone, without having to go through an attendant console.
• Two-way Trunks allow both inbound and outbound calls:  outside lines can be dialed directly, while inbound calls are routed to a particular station.
• Includes a cost-effective, robust disaster recovery/back-up solution

Benefits and Applications:

• Increases productivity by using existing infrastructure to enable all digital voice applications
• Dynamically allocates channels by adapting to changes in traffic patterns, increasing trunking efficiency by up to 30% and reducing total trunks required
• Eliminates expensive DID analog trunks
• Leverages advanced features to support call center applications or extend the life of an existing PBX, reducing call set-up and connection time by up to 90 percent