Local & Long Distance Services

MetTel’s Local Services portfolio provides connectivity to its state-of-the-art, technologically advanced digital network, for inbound and outbound local, regional and long distance calling including international, as well as facsimile and dial-up Internet capabilities.

Leveraging the very best in voice communications services, MetTel’s portfolio of local voice solutions includes:

Business Lines

Features:

• Direct access to local, regional and long distance services
• Free listing in White and Yellow Pages directories
• Lines can be used for voice, fax and Internet connections

Benefits:

• Exceptional reliability:  Sophisticated digital switches and highly available, reliable network are monitored and maintained by our skilled and experienced technicians 24/7; you’ll never miss an important customer call.
• Maximum accessibility:  You can use additional lines for fax and Internet access so that your customers can always reach you.
• Flexibility:  Choose the number of lines that are best suited for your business operation; add services and features as your business grows.

Centrex

Realize true power and performance with our cutting-edge Centrex Service, which utilizes the power of the MetTel network to provide flexible, economical and scalable voice communications solutions.  Delivers superior performance with PBX-like functionality, including abbreviated dialing.

Centrex is ideal for new businesses needing a feature-rich telecommunications system that is advanced, hassle-free and grows with the company.  Multi-location companies served by the same central office can use Centrex for free internal calling with four-digit extension dialing.

Features:

• Centrex Service includes four-digit extension dialing and all standard line features.
• Optional features include Caller ID/CLASS, system features, voice messaging and electronic telephone sets.
• One easy-to-read bill, with long distance charges itemized for each line.

Benefits:

• Cost effective:  You can lock in competitive pricing. There is no up-front expense for costly equipment, floor space or power.
• Very reliable:  24/7 oversight, ensuring service that’s always available.
• Flexibility:  Lines, features and capacity can be added or changed at any time.
• Seamless communications:  Direct Inward Dialing allows calls to reach employees without operator assistance.  Intercom feature links users at other company locations.

PBX Trunk

Offers a complete portfolio of analog trunk side connections between your PBX and the MetTel network.  With DID service, callers can directly dial anyone in your company without having to go through an attendant.  You select the number and type of trunks you require to reduce costs and achieve your target return on investment.

Trunks can provide inbound, outbound or two-way connectivity to your PBX, as follows:

• PBX DID (Direct Inward Dialing) Trunks allow every department and employee in your business to receive their calls directly from the public network without attendant assistance.
• PBX DOD (Direct Outward Dialing) Trunks allow each individual in your business to dial outside numbers from their own phone, without attendant assistance.
• PBX Combination Trunks allow both inbound and outbound calls.  Outside lines can be dialed directly and incoming calls are through an attendant.
• PBX Direct Incoming Trunks allow inbound calls to reach your company attendant, whether automated or live; callers are then transferred to the desired department or individual.

Benefits:

• Cost effective:  MetTel’s extremely competitive rates offer considerable savings.
• Exceptional reliability:  Sophisticated central office switches are monitored and maintained by our highly trained and experienced technicians, 24/7.
• Increased productivity:  You’ll operate more efficiently and save money by handling incoming and outgoing calls automatically.