Virtual Remote Call Forwarding

Customers of traditional analog Remote Call Forwarding have call paths dedicated to specific telephone numbers, not shared among the lines.  Customers whose business would benefit from the ability to share call paths can significantly reduce costs using MetTel’s Virtual Business Lines, where call paths are dynamically allocated among groups of telephone numbers.  Typical of such customers are franchisors, who want centralized control of call routing to franchisees; and companies that require local access numbers across multiple locations, but handle fewer simultaneous calls than they have lines.

The many benefits of MetTel’s Virtual Business Lines include...

• Enhanced control/flexibility
• Advanced features:  sequential ring, find-me/follow-me, announcements, hunting, time of day routing
• Network:  no busy signals; aggregate call paths and minutes across all RCFs
• Reliability:  built on industry-leading VoIP platform with 99.999% availability
• Future-ready:  easy upgrade to advanced products such as Hosted IVR, Hosted PBX, Call Center Operations and more