Toll Free Assistance
MetTel wants to promptly address questions about your service.
Call us toll free for matters regarding customer care, billing, sales,
or maintenance at the following numbers:

Customer Care - Business 1.800.876.9823
Service Associates are available 24 hours a day, 7 days a week for billing
inquiries, technical or repair issues, moves and other service matters.

Customer Care - Residential 1.877.638.8351
For repair or maintenance issues, call 24 hours a day, 7 days a week.
For billing inquiries, moves and service related questions, Service
Associates are available during business hours (8 to 7 EST,
Monday – Friday; 9 to 5 EST Saturday and Sunday).

Email: customerservice@mettel.net
For billing inquiries and other service matters. Please be sure to include
your account number in your email.

If your telephone service is not working please call 1.800.876.9823