Toll Free Assistance
MetTel wants to promptly address questions about your service.
Call us toll free for matters regarding customer care, billing, sales, or maintenance at the following numbers:
Customer Care - Business 1.800.876.9823
Service Associates are available 24 hours a day, 7 days a week for billing inquiries, technical or repair issues, moves and other service matters.
Customer Care - Residential 1.877.638.8351
For repair or maintenance issues, call 24 hours a day, 7 days a week.
For billing inquiries, moves and service related questions, Service Associates are available during business hours (8 to 7 EST, Monday – Friday; 9 to 5 EST Saturday and Sunday).
Repair - Advanced Voice and Data Services 1.866.312.0911
Our Network Operations Center is available 24 hours a day, 7 days a week to address repair or technical issues for DSL and Internet T1 Access Services, ISDN PRI, Digital PBX, MPLS, Integrated Voice and Data Services and Voice over IP (VoIP) Services.
Business Consultants can answer your questions about our products and services and their availability in your area.
Agent Program 1.866.403.1444
Agent Managers are available to provide information about our world-class agent partner program and growth opportunities from coast-to-coast.
Corporate Headquarters 1.212.607.2000 or 1.800.876.9823
55 Water Street, 31st floor
New York, NY 10041