MetTel’s Telecom Expense Management (TEM) solution is more than just invoice reconciliation. It encompasses the full lifecycle of an expense, from contract negotiation, sourcing and procurement to invoice processing, auditing, and usage management/call accounting. Our TEM solutions delivers maximum spend visibility and cost control. Invoice audits, service plan optimization, demand management, and late payment avoidance deliver hard dollar savings. Companies utilizing MetTel’s TEM solution also reduce operational costs through process automation, effective service order management, and minimizing the expense associated with report development.
Unmatched TEM Expertise
Multiple carriers with varying billing formats and unconsolidated usage data make it difficult for companies to assess telecom services’ effectiveness. MetTel’s approach to the implementation of telecom expense management solutions stems from years of experience developing technology solutions to solve challenging business issues. Our suite of telemanagement solutions is rooted in our ability to process electronic telecom billing data. MetTel’s TEM team designs and implements integrated solutions that provide a solid workflow.
Four-Step Implementation Process
MetTel has developed a four-step process that ties into the business drivers behind telecom expense management. Our goal is to provide clients with a system in which they can accurately take control of their Telecom Expense. MetTel provides our TEM customers with a consolidated repository of all telecom expenses coded in accordance with the clients’ internal conventions. Read More
The summary below illustrates the four phases of MetTel’s implantation plan - typically a four-month process concluding with the completion of the first payment cycle.
STEP 1: Discovery and Analysis – this is the initial phase where business requirements are validated and a Scope of Work document is created for project planning.
STEP 2: Design – after appropriate requirements are validated, MetTel’s team will begin customizing the TEM solutions to align with the client’s internal processes.
STEP 3: Implement – four to six weeks into the engagement the first operational data starts to flow into the application.
STEP 4: Operate – the final stage of implementation involves the processing and confirmation of the accuracy of the first data feeds.