MetTel partners with premier telecom carriers and hardware providers to build cost-effective infrastructures. We carefully follow and assess the current trends in telecom technology and architect solutions guaranteed to meet clients’ expectations.

MetTel is a NNI (Network to Network Interface) carrier, integrated with Tier 1 carriers allowing us the ability to engineer effective networks using the best available options from each region of the country.

MetTel is electronically bonded with last mile carriers providing complete control over repair and dispatch processes to ensure quick resolution and timely identification of chronic issues.

MetTel provides a single-point-of-contact within our Dedicated Care Team to ensure the prompt resolution of service matters

Clients can access open tickets through MetTel’s online portal.

Our extensive network monitoring and proactive notification systems allow for continuous network health monitoring and performance tracking.

MetTel’s complete catalog of hosted data and voice services allow us to design customized telecom solutions to deliver most advanced features and capabilities without placing the support burden or increased costs on the customer.

From designing call volume optimization tools to real-time implementation of customer driven change requests, MetTel ensures accuracy and reliability. Our solutions are centered on end-user experience, providing maximum transparency into voice and data usage and spending. By offering a complete array of voice and data products, MetTel is able to build hybrid solutions and achieve operational and cost efficiencies. The entire suite of products can be monitored and managed through MetTel’s online portal. MetTel’s telecom solutions simplify telecom management and allow the client to reallocate resources to value generating activities.