MetTel’s commitment to our customers is to provide a seamless process and timely delivery for network change and new technology integration. MetTel provides full life cycle network management including:
Discovery and analysis
Solution development and implementation
Ongoing maintenance
Our telecom consulting arm offers total multi-vendor integration, configuration, installation and acceptance testing services for all network hardware, firmware and software products. MetTel also provides on-site and remote operations support, including help desk and seat management for many solutions.
MetTel’s engineers specialize in transitioning disparate enterprise networks to private networks. Our ability to synergize traditional and new technologies allows our customers to capitalize on their legacy resources and reduce overall technology investment. MetTel’s team architects flexible network solutions for growing enterprises and brings unparalleled expertise in managing hardware, protocols and systems living in the LAN (Local Area Network) and the WAN (Wide Area Network).
Project Management
Whether it’s managing third party vendors, consolidating invoices or executing a complex migration plan, MetTel’s team of experienced project managers are equipped to handle the most complex tasks end-to-end. Read More
Our teams of project managers specialize in products and industries, allowing them to implement customized solutions and foresee and avoid potential issues.
Our project management value-add services allow MetTel’s customers to focus on their core business while we manage all telecom related projects. MetTel provides true staff augmentation, integrating seamlessly with our clients’ counterparts.
Account Management
MetTel’s approach to account management is a reflection of our commitment to superior client care. Our integrated account management team consists of product and project specialists, dedicated customer care representatives, and sales engineers. Read More
We partner with our clients to identify existing needs and anticipate future requirements. MetTel consistently benchmarks our performance against internal and industry standards, ensuring that our clients receive best-in-class telecommunications services.
Our ability to deliver a full suite of telecommunications solutions across the United States allows us to be the single point of contact for all telecom issues and requests. The MetOne portal provides extensive invoicing, reporting, and help desk functionality equipping clients and MetTel’s account management team with real time information.