As we enter 2021, I’d like to briefly look back at the year that was to reflect on all that happened — and to gain insights into what to expect in the new year. I think it goes without saying that 2020 was a year like we’ve never experienced before. This year, the switch to…
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Posts by Ed Fox
5G’s upside is great, but the downside lies in its misunderstanding and misalignment with business objectives. We’ve all heard the incredible promises associated with 5G – lightning-fast speeds, reduced latency and greater capacity, which will help to support an array of transformative new applications, changing the way we work and live. It’s easy to imagine…
When considering where AI can make an immediate impact on IT operations, one application stands head and shoulders above others: hyperscale automation with intelligence. Artificial intelligence (AI) has been hailed as the answer to just about every IT problem, including eliminating the dreaded skills gap, supercharging productivity, securing networks and ensuring competitiveness. Its potential seems…
New interactive technologies have the potential to intelligently transform the customer experience, delivering a deeper level of brand engagement. Despite these innovations, adoption for these solutions remains sluggish: A recent Microsoft survey (via AINews) found that U.S. companies are among the slowest surveyed globally to adopt AI technology. Given the seamless experience consumers expect with businesses…
Nearly a decade ago, we recognized that a new software defined WAN would be an integral part of all our customers’ digital transformation journey. We worked closely with partners and customers to develop and refine our WAN capabilities, even prior to the now ubiquitous term “SD-WAN.” While many of the bigger players in the industry…
In the post COVID-19 environment, business leaders are quickly realizing the benefits of building more agile, efficient and adaptable operations that can thrive in a rapidly changing and unpredictable environment. Although digital transformation (DX) has been a hot topic for the past few years, the pandemic has made clear the DX benefits to be captured as businesses work to accommodate the needs of a largely remote…
For businesses, the world has never been as fraught with risk as it is right now. The COVID-19 pandemic has transformed how we work and do business, and for some industries, it’s shut them down altogether. And even as we deal with the fallout from the pandemic, we can’t forget that other threats have not…
Some version of this statement is everywhere you turn these days: “Cloud computing, 5G, mobility, artificial intelligence (AI), and the Internet of Things (IoT) are transforming the ways we work, collaborate and live.” There’s a good reason we hear it everywhere: it’s true. These technologies are radically reshaping not only the way we do business but also…
Digital transformation (DX) has been on everyone’s lips for the past couple of years, but now with the COVID-19 pandemic, we’re seeing that the necessity of DX has been greatly accelerated, as many businesses attempt to cope with the demands of a remote workforce and customers. Digital transformation (DX), of course, can mean many different things,…
As we begin a new decade, it’s useful to spend a moment reflecting on how far we’ve come over the past decade and look ahead to see what’s on the horizon. In technology, this is an especially important exercise, as the advancing rate of change in capabilities is dizzying — which in turn lends itself…
Technologies like cloud computing, 5G, mobility, artificial intelligence (AI), and internet of things (IoT)-enabled devices are transforming the ways we work, collaborate and design for the future. While these technologies often dominate tech news, software-defined networking (SD-WAN) is the unsung hero in the background enabling all these technologies. In much the same way virtualization has…
I have little doubt that 5G will be a catalyst for incredible innovation in how we live and work — but not for every industry, business or function. 5G certainly is getting its share of headlines, from carriers rushing to announce commercial availability to promises of being able to download a full-length movie in seconds, beaming avatars into meetings and…
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