Appearing on CNN Business:
The scourge of obnoxious robocalls has resumed after a brief dip during the early months of the pandemic. But a new prevention program developed by the Federal Communications Commission — which officially went into effect this week — could begin to offer some relief later this year.
The program, called “Stir/Shaken,” is a set of technical standards that mobile carriers are required to adopt to help prevent call “spoofing,” a tactic used by robocallers to make an incoming call look like it’s from your area code so you’re more likely to pick up. Robocalls from spoofed numbers aren’t just an annoyance, they’re dangerous — capable of scamming people out of money or sensitive personal information such as Social Security numbers.