Local & Long Distance Services

Make the smart call for your business.

  • Choosing a price lock for your contract term protects your business from increases in tariff rates
  • Utilize connectivity to the public-switched network for service anywhere in the United States, Canada or Puerto Rico
  • Our local service portfolio is comprised of basic telephone lines, plus a choice of flat, measured or unlimited local and regional calling plans
  • Receive tailored long distance plans include in-state, state-to-state, and international calling options with no time-of-day restrictions or extra digits to dial at extremely competitive rates
  • Select from an extensive array of efficiency-boosting call management features, including: Caller ID Name & Number, Voice Messaging, Call Waiting, Call Forwarding, 3 Way Calling, Hunting, Unlimited Call Return and Repeat Dialing
  • Bundled packages offer exceptional savings by combining unlimited local, regional and long distance calling with selected call management features at fixed low monthly rates
  • Fail-safe measures and multiple layers of redundancy ensure outstanding service during all situations
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Business Lines

Count on reliable, customized solutions.

  • Our portfolio features business lines with direct access to local, regional and long distance/international services
  • Includes free listings in white and yellow page directories
  • Business lines can be used for voice, fax and internet connections
  • Choose a solution uniquely appropriate for your business
  • Sophisticated digital switches and highly available, reliable networks are monitored and managed by skilled technicians 24/7 for exceptional reliability
  • Maximum accessibility allows you to add lines for fax and internet service so that your customers can always reach you.
  • With MetTel, you have the flexibility to add/disconnect services and features as your volumes change.

Centrex

Make flexibility your middle name.

  • PBX-like functionality lets you tailor a system with a suite of advanced central office-based data and voice communications services and features
  • All hardware and software resides in the central office, freeing up space and energy so you can focus on your core business
  • Fully integrated digital technology can be used for virtually any communications task – from analog phone service to high-speed internet connectivity
  • Standard system features include: Call Waiting, Call Hold, Call Forwarding, Direct Inward Dialing, Hunting, Intercom, Last Number Redial, Distinctive Ringing, and more
  • Centrex is ideal for new businesses needing a feature-rich communications system that is advanced, hassle-free and grows with the company
  • Multi-location companies save with free internal calling using four-digit dialing
  • Centrex extends the life of existing equipment, minimizing CAPEX and OPEX
  • Central offices are access-controlled for security and engineered with redundant switching components and back-up power for 99.99% availability
  • Centrex operates with a variety of customer premises equipment (CPE) options

PBX Trunks

Choose your ideal solution.

  • All calls are routed through a pooled trunk group, eliminating the need for a dedicated line for each employee
  • Each employee gets a unique telephone number
  • Get a complete portfolio of analog trunk side connections between your PBX and the network
  • Specify the number and type of trunks you require to reduce cost and achieve your target return on investment:
    • PBX DID (Direct Inward Dialing) Trunks: Every department and employee receives calls directly from the public network without attendant assistance
    • PBX DOD (Direct Outward Dialing) Trunks: Each individual can dial outside numbers from their own phone without attendant assistance
    • PBX Combination Trunks: Allow inbound and outbound calls. Outside lines can be dialed directly; incoming calls are through an attendant
    • PBX Direct Incoming Trunks: Inbound calls reach your attendant, automated or live. Callers are then transferred to the desired department or individual
  • PBX Trunks shorten hold times, as incoming traffic is handled more efficiently

Toll-Free

Switch to toll-free, hassle-free.

  • Expands your reach beyond the local calling area by inviting customers to call from wherever they are at no cost to them
  • Toll-Free is an efficient, cost-effective way to increase call volume, expand your market, and grow your business.
  • Enhanced routing features effectively distribute and manage calls to multiple contact centers and can be customized by: geography, time of day or week, automatic number identification, state or LATA, or other variables
  • Inbound toll-free calls can originate from anywhere in the U.S., Canada, Puerto Rico, and many Caribbean locations
  • Integrated billing and custom reporting provide valuable data and operational cost reduction opportunities
  • Keep your existing toll-free numbers
  • Incoming toll-free calls are charged the same discounted per-minute rate as outbound long distance calls
  • Select a brand-relevant (vanity) toll-free number for each customer service function (subject to availability)
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High-Speed Internet

Go with the fastest and the best.

  • Get DSL or cable speeds up to 100Mps
  • Pick from a broad selection of DSL and Cable Internet options from all major national carriers and cable providers with bandwidth for every business application.
  • Experienced tech support agents coordinate all installations and are available 24/7 to answer questions
  • Competitively priced
  • Receive a single bill – no matter how many locations you have or services you buy

ISDN PRI

Combine voice, video, and data at will.

  • ISDN PRI is a high-speed connection that uses 100% digital trunks to support your voice, data and video needs, as well as Internet and remote LAN access.
  • Use ISDN PRI to allocate network resources in a flexible way that makes the most sense for your business.
  • Connect your digital PBX directly to the reliable MetTel network over ISDN-configured T1 1.54Mbps facilities.
  • Allocate bandwidth automatically for each transmission on a call-by-call basis, eliminating the need to pre-designate certain channels for how you want them used.
  • Integrate voice and data services on a single trunk line, reducing the expense of multiple trunk lines without sacrificing quality.
Download the Datasheet for More Information