MetTel Portal,
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  • Federal EIS Portal

    Portal for federal employees and agencies with dashboard, invoice and inventory management, reports, help desk, ordering and more.

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  • Bill Pay Portal

    Customer billing portal to access and pay
    your MetTel invoice.

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  • Agent Portal

    Sales information portal for agent

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Get Support

Contact Support

We will promptly address questions about your service. Call us toll-free for matters regarding customer care, billing, sales, or maintenance at the following numbers:

Customer Care – Business
1 (800) 876-9823 |

Service associates are available 24 hours a day, 7 days a week for billing inquiries, technical or repair issues, moves, and other service matters.

Customer Care – Residential
1 (877) 638-8351

For repair or maintenance issues, call 24 hours a day, 7 days a week. For billing inquiries, moves, and service-related questions, service associates are available during business hours (8:00 am to 7:00 pm EST, Monday – Friday; 9:00 am to 5:00 pm EST Saturday and Sunday).

Repair – Advanced Voice & Data Services
1 (866) 312-0911

Our Network Operations Center is available 24 hours a day, 7 days a week to address repair or technical issues for DSL and Internet T1 Access Services, ISDN PRI, Digital PBX, MPLS, Integrated Voice and Data Services and Voice over IP (VoIP) Services.

Pay Bill Online
Login to MetTel’s Customer Bill Pay Portal to access and pay your MetTel invoice. Sign in  

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