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  • Federal EIS Portal

    Portal for federal employees and agencies with dashboard, invoice and inventory management, reports, help desk, ordering and more.

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    Customer billing portal to access and pay
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Contact Support

We will promptly address questions about your service. Call toll-free or email us for matters regarding customer care, billing, sales, or maintenance using the below options. If your matter is urgent, please call us at 1 (800) 876-9823.

Client Experience – Business
1 (800) 876-9823 | clientexperience@mettel.net
Service associates are available 24 hours a day, 7 days a week for billing inquiries, technical or repair issues, moves, and other service matters.

Client Experience – Residential
1 (800) 876-9823 | clientexperience@mettel.net
For repair or maintenance issues, call 24 hours a day, 7 days a week. For billing inquiries, moves, and service-related questions, service associates are available during business hours (8:00 am to 7:00 pm ET, Monday – Friday; 9:00 am to 5:00 pm ET Saturday and Sunday).

Wireless
1 (888) 638-2232 | wireless@mettel.net
Service associates are available 24 hours a day, 7 days a week for billing inquiries, technical or repair issues, moves, and other service matters.

Support – Advanced Services
1 (866) 312-0911

Our network operations center is available 24 hours a day, 7 days a week to address repair or technical issues for Broadband, Ethernet, MPLS, IP Telephony (SIP Trunking, Digital Phone, IP PRI, Cloud PBX, and TrueUC), SD-WAN, and Cloud Firewall.

Bill Center
MetTel’s Bill Center is available as a secure way to access and pay your MetTel invoice. Log in >

TrueUC
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