Bruin Enterprise Portal

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  • Federal EIS Portal

    Portal for federal employees and agencies with dashboard, invoice and inventory management, reports, help desk, ordering and more.

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  • Bill Pay Portal

    Customer billing portal to access and pay
    your MetTel invoice.

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  • Agent Portal

    Sales information portal for agent
    partners.

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Get Support

Contact Support

We will promptly address questions about your service. Call us toll-free for matters regarding customer care, billing, sales, or maintenance at the following numbers:

Customer Care – Business
1 (800) 876-9823 | customerservice@mettel.net

Service associates are available 24 hours a day, 7 days a week for billing inquiries, technical or repair issues, moves, and other service matters.

Customer Care – Residential
1 (877) 638-8351

For repair or maintenance issues, call 24 hours a day, 7 days a week. For billing inquiries, moves, and service-related questions, service associates are available during business hours (8:00 am to 7:00 pm EST, Monday – Friday; 9:00 am to 5:00 pm EST Saturday and Sunday).

Repair – Advanced Voice & Data Services
1 (866) 312-0911

Our Network Operations Center is available 24 hours a day, 7 days a week to address repair or technical issues for DSL and Internet T1 Access Services, ISDN PRI, Digital PBX, MPLS, Integrated Voice and Data Services and Voice over IP (VoIP) Services.

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