Forgot password?
  • Federal EIS Portal

    Portal for federal employees and agencies with dashboard, invoice and inventory management, reports, help desk, ordering and more.

    Sign in  
  • Bill Pay Portal

    Customer billing portal to access and pay
    your MetTel invoice.

    Sign in  
  • Agent Portal

    Sales information portal for agent

    Sign in  

Cookie Policy

Last updated: May 30, 2018

This Cookie Notice explains how Manhattan Telecommunications Corporation and its group companies (“MetTel“, “we“, “us” and “our“) use cookies and similar technologies when you visit any of our websites that link to this Cookie Notice (such as (“Websites“) and/or interact with MetTel online advertisements or marketing emails (collectively the “Online Properties“), use any of our mobile apps or use certain MetTel products and/or services deployed by your organization. It explains what these technologies are and why we use them, as well as your rights to control our use of them. In some cases, we may use cookies and similar technologies to collect personal information, or information that becomes personal information if we combine it with other information. In such cases the MetTel Privacy Notice will apply in addition to this Cookie Notice.


What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by organizations in order to make their websites or solutions work, or to function more efficiently, as well as to provide reporting information.

Cookies set by the website operator are called “first party cookies”. Cookies set by parties other than the website operator are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognize your computer, both when it visits the website in question and, also, when it visits certain other websites and/or mobile apps.

Why do we use cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Online Properties and mobile apps, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us: to track how our users and prospects use and interact with our Online Properties, mobile apps, and products and/or services; to enhance and tailor the experience on our Online Properties, mobile apps, and products and/or services; and to deliver more targeted online advertising and marketing campaigns. They also enable us to conduct analytics about online campaigns we are running and the usage and performance of some of our Online Properties, mobile apps, and products and/or services. Third parties serve cookies through our Online Properties, mobile apps, and products and/or services for advertising, analytics and other purposes. This is described in more detail below.

What cookies do we use?

The specific types of first and third party cookies served through our Online Properties and the purposes they perform are described in our Cookie Consent Tool.

What about Social Media Features?

Our Online Properties and/or mobile apps may use social media features, such as the Facebook ‘like’ button (“Social Media Features“). These features may collect your IP address and which page you are visiting on our Online Properties and/or mobile apps, and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about your activities on our Online Properties and/or mobile apps to a profile page of yours that is provided by a third party Social Media network in order to share with others within your network. Social Media Features are either hosted by a third party or hosted directly on our Online Properties and/or mobile apps. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features.


MetTel has engaged one or more third party service providers to track and analyze both individualized usage and volume statistical information from interactions with our Online Properties and/or mobile apps. We also partner with one or more third parties (such as advertisers and ad networks) to display advertising on our Online Properties and/or mobile apps and/or to manage and serve advertising on other third party sites.

These third parties use cookies, pixel tags and similar tracking technologies to collect and use certain information about your online activities, either on our Online Properties, mobile apps and/or other third party sites. This information may be used alone or in combination with information about you we obtain from other sources (like our data partners) and contact details, professional information and MetTel transaction history (as obtained from our customer relationship management database) to infer your interests and deliver you targeted advertisements and marketing that are more tailored to you based on your browsing activities and inferred interests (“Interest Based Advertising”). Such Interest Based Advertising will only be delivered where permitted by applicable law and in accordance with your advertising / marketing preferences. Our third party service providers may also use cookies to collect information about your visits to our Online Properties and/or other third party sites to measure and track the effectiveness of advertisements and our online marketing activities (for example, by collecting data on how many times you click on one of our advertisements). The information collected through this process does not enable us or them to identify your name, contact details or other personal information that directly identifies you unless you choose to provide these.


How can you control our use of cookies, similar technologies, and targeted online and mobile advertising?

You have the right to decide whether to accept or reject cookies. You can exercise your preferences in relation to cookies served on our Online Properties by using our Cookie Consent Tool.

Where our mobile apps leverage Google Analytics and associated cookies we may provide additional information within the relevant mobile app privacy notice. More information on how opt-out of this Google supported analytics within these apps can be found at

Information on how you can control Google Analytics cookies used within MetTel products and/or services is set out below.

Browser controls: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our Online Properties, and products and/or services though your access to some functionality and areas of our Online Properties and certain products and/or services may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

Disabling most interest based advertising: Most advertising networks offer you a way to opt out of Interest Based Advertising. If you would like to find out more information, please visit or

Do Not Track: Some Internet browsers – like Internet Explorer, Firefox, and Safari – include the ability to transmit “Do Not Track” or “DNT” signals. Since uniform standards for “DNT” signals have not been adopted, our Websites do not currently process or respond to “DNT” signals. MetTel takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard. To learn more about “DNT”, please visit “All About Do Not Track”.

What about cookies and similar technologies served via MetTel product and services?

MetTel products and services may also make use of cookies, as described above. Some are session cookies stored in temporary memory, not retained after an end-user’s browsing session ends and do not obtain information from the end-user’s device. Others are used to recognize returning users and remember preferences. They may also be important tools used to operate and maintain and monitor security protections within MetTel products and services. Within some MetTel products and services a third party cookie may also be used by MetTel.

In particular, MetTel uses and collects limited data via cookies served by Google Analytics:

  • to collect data directly from any end-user browsers which are used to view or receive the applicable MetTel product and/or service and to fix issues. The data collected and inferred includes Usage Data (as defined in the Privacy Notice) and which may be used by MetTel to diagnose and improve its products and services and make recommendations. Further information on how Google collects and uses this data when an end-user uses these MetTel products and/or services can be found at; and, in addition
  • MetTel products and services available online may also use the demographics and interests reports services of Google Analytics. These are not used for advertising features by MetTel or by third parties but instead to understand the way end-users browse and interact with these MetTel products and services and to inform MetTel how it may use or optimize or improve these MetTel products and services. These reports are also obtained using an identifier combined with a cookie served by Google. More information on how to opt-out of this Google supported analytics within MetTel products and services can be found at

Get fresh updates on email.

Subscribe to our newsletter for the latest MetTel news, articles, and resources—sent straight to your inbox every month.

  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • Hidden
  • This field is for validation purposes and should be left unchanged.