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MetTel, a 3X Leader in the 2022 Gartner® Magic Quadrant™ for Managed Network Services is proud to partner with Talkdesk, a 4X Leader in the 2022 Gartner Magic Quadrant for Contact Center as a Service. MetTel’s Contact Center as a Service (CCaaS) uses automation and intelligent engagements to help agents and improve the customer experience. From a small group of support agents to a globally dispersed call center, our cloud contact center leverages Artificial Intelligence (AI) to optimize customer service through one unified, seamless, purpose-built platform.