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Talkdesk Retail Experience Cloud is the first AI-powered, out-of-the-box, customer service platform and cloud contact center specifically made for retailers to drive brand loyalty and customer lifetime value across digital and physical channels.

A unified view of all customer interactions enables brands to meet customers where they are. Pre-configured retail workflows and scripts ensure that value is added to every conversation, and intelligent bots that are fluent in retail accelerate speed to resolution.