Lori Thomas, SVP of Strategic Engagement and Transformation at MetTel, recently shared insights in Forbes on why enterprises must treat the network as more than just infrastructure; it’s now the backbone of business strategy. Read the full article >
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NEW YORK, SEPTEMBER 11, 2024 – Amberwell Health, a Kansas healthcare system serving thousands of patients across two full-service medical centers and seven clinics, has partnered with MetTel, a leading provider of digital transformation and communication solutions, to modernize its network and communications systems and enhance the patient experience. Amberwell Health needed a tailored solution to…
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Appearing on Information Week, by Zac Grant, VP of Solution Architecture, MetTel: As we begin to experience the consequences of increased—and often severe natural disasters, businesses are already facing enhanced risks from early-season hurricanes, the increasing regularity of floods, and other natural calamities. Recent years have shown that robust communication networks are the difference between…
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Appearing on Executivebiz.com: MetTel and Mission Critical Solutions have teamed up to provide a package of managed network services and platforms designed to help a U.S. federal civilian agency enhance customer experience. The integrated platform includes Genesys Contact Center as a Service, SuccessKPI’s artificial intelligence-based insight tools, Microsoft Teams, Amazon Connect Unified Communication as a Service and cloud…
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MetTel Partners with Talkdesk to Deliver Industry-Leading GenAI Features to Contact Center Customers
New York, December 19, 2023 — MetTel, a digital transformation and communications leader, is partnering with Talkdesk®, to integrate groundbreaking GenAI features from Talkdesk into MetTel’s portfolio. This collaboration is enabling MetTel enterprise clients to test cutting-edge AI contact center capabilities in MetTel’s Customer Innovation Labs. Talkdesk recently unveiled its GenAI features, showcasing advancements in…
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NEW YORK, July 27, 2023 — MetTel is pleased to announce that Extra Space Storage, one of the largest operators of self-storage facilities in the U.S., has selected MetTel’s POTS Transformation solution to digitize its telephone landlines nationally. This strategic initiative will enable Extra Space Storage to preserve their existing infrastructure of landline-dependent equipment like…
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VMware SD-WAN delivered via MetTel Managed Network Services to your mobile device New York, June 28, 2023 – MetTel today announced an SD-WAN Client for mobile devices, a service offered to clients through MetTel Customer Innovation Labs. The SD-WAN Client brings all the benefits of SD-WAN at the office, to home, road or wherever workers…
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MetTel meets the requirements to be designated as a Managed Facilities Voice Network (MFVN) as defined by 2010 NFPA 72 NEW YORK, NY, June 7, 2023 — MetTel, a leading provider of advanced communication and digital transformation solutions, is pleased to announce that it has obtained approval from the New York City Fire Department (FDNY)…
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NEW YORK, March 14, 2023 — MetTel, a digital transformation and communications leader, announced it will work with Talkdesk®, Inc, a global cloud contact center leader, to offer Talkdesk CX Cloud™ to its customers as MetTel Contact Center as a Service, a fully managed network service using artificial intelligence (AI) to optimize and prioritize the…
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Network transformation will reduce cost and eliminate dependence on moribund copper networks with new MetTel partnership OCTOBER 11, 2022, New York & Lewisville, TX – JCPenney and MetTel today announced the digital transformation of JCPenney store’s legacy telephone (POTS) service using MetTel’s POTS Transformation solution. The project converted more than 5,000 telephone and alarm lines…
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Appearing on TechRepublic.com by Ed Fox, CTO, MetTel: For many, quantum computing remains an abstract concept – a far-off dream of titanic supercomputers able to process and solve problems millions of times faster than your average machine. The reality is actually a lot closer than many of us would think. In fact, early adoption of…
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Appearing on InformationWeek.com: Compared to edge computing, the cloud is very elastic in terms of both compute and long-term storage applications and built to handle surges easily, says Ed Fox, CTO of IT telecom company MetTel. While the edge doesn’t provide the same degree of elasticity as the cloud, the technology can also add to…
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New service launches with thousands of installations across industries in response to phone carriers withdrawing support for traditional analog networks NEW YORK, Nov. 2, 2021 — MetTel, a digital transformation and IT communications leader, today announced the general availability of POTS Transformation service to help businesses transition their traditional analog phone lines to a digital…
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MetTel Will Help the Department of State Begin Its Digital Transformation Capitalizing on Advances in Technology October 27, 2020, New York – MetTel, a digital transformation and communications leader, today announced the United States Department of State (DOS) has selected and awarded MetTel its Enterprise Information Solutions (EIS) Task Order 2 for $711 million over…
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