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Future of Work

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  1. Everything as a Service: The Newest Addition to the Service Economy

    We’re familiar with software as a service (SaaS), platform as a service (PaaS) and even infrastructure as a service (IaaS). So many “as-a-service” models now exist that some brands are consolidating them all into one offering: everything as a service (or XaaS). Of course, XaaS is far more than just thrusting all the various “as-a-service”…

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  2. Person with head buried in the keyboard of a laptop.

    4 Ways To Overcome The Shadow Of The Pandemic Workplace: Technology Fatigue

    The pandemic has indelibly shaped the way we do business, and we may never go back to the way we functioned before it. As Michael Dell recently reasoned in an op-ed, we need to stop thinking about the future through the lens of a post-Covid world. This is no longer the new normal—it is now our…

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  3. operator connect video call in the office

    Hybrid Work is Here to Stay: Empowering Businesses with External Calling on Microsoft Teams

    MetTel’s new partnership with Microsoft allows Teams users to make or receive calls from any number in the world, ushering in the hybrid working model of the future. The COVID-19 pandemic has changed the face of our planet. But, even as much of our world returns to some semblance of normality in the years following…

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  4. Taking Mobile Management to the Next Level

    Handling mobile device-as-a-service needs lets customers more quickly adapt in today’s flexible workplaces. Mobile devices have become an essential part of daily life and work, surpassing the desktop as the primary way that people now access the internet. Consider the following: By the end of 2021, there were 27.1 billion mobile devices — more than three…

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  5. Rising Emerging Technology Adoption to Accelerate Enterprise Innovation This Year

    Rising Emerging Technology Adoption to Accelerate Enterprise Innovation This Year

    Shortly after the world was brought to its knees by the Great Recession of 2008, the modern IT communications market started taking shape fueled largely by one of the greatest expansions of technology the world had seen. Everything from cloud, the explosion of mobile, the commoditization of data center hardware, and the emergence of software-defined…

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  6. Digital landscape image.

    The 10 IT Trends That Will Change The Way We Do Business

    As we turn the calendar page on 2021, what has been a challenging two years in the midst of the pandemic is finally giving way to hope and promise for the new year. As the pandemic greatly accelerated companies’ digital transformations and their use of innovative technologies, the new normal will see businesses needing to…

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  7. Business man using smartphone and laptop

    Driving New Efficiencies in Business Development Through Mobility as a Service

    Job openings reached a new high in May 2021, with 9.21 million available positions. Despite the strain of the pandemic, research indicates job seekers are taking their time. A June 2021 survey from Indeed.com revealed only around 10% of respondents were “urgently” seeking a job. In a job seeker’s market, companies will have to go the extra mile to…

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  8. digital transformation journey hands typing on laptop with digital interface overlay

    How to Jump-Start Your Digital Transformation Journey in a Practical Way

    In the last decade, digital transformation has moved from early adoption to mainstream status. This has been especially evident during the last year, with McKinsey finding that the pandemic increased the share of digital/digitally-enabled products by “a shocking seven years.” It seems that nearly every company is either currently undergoing a transformation, or else, desperately…

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  9. Two business women with a tablet smiling

    How Women Can Chart Their Own STEM Career

    Some years ago, our neighbors shared that their daughter, who was attending college at the time, had chosen to major in engineering. As a woman working in technology, I was excited to hear that a young woman I had watched grow up was proactively pursuing a STEM field for her career. In recent years, there…

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  10. Business person using laptop, smartphone and tablet

    Five Key Business Operations Trends to Watch Over the Next Year

    Last year was a time of significant change, with nearly every business leader forced to adapt their models in response to pandemic restrictions. Those that were able to quickly pivot to the demands and requirements of a new environment that featured remote workforces and socially distanced interactions as the norm fared better, while others still…

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  11. Person using Microsoft Teams External Calling while working remotely

    How to Leverage Microsoft Teams for External Calling

    As Microsoft Teams’ popularity increases, there’s still one feature companies were missing: external calling. Until now. The increase in remote work is driving people to Microsoft Teams Between April and October 2020, Microsoft grew from 75 million daily active users to 115 million daily active users. This 50% increase in users in just a few…

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  12. Man working remotely on laptop with headphones

    Surviving 2021 For Business Developers

    The adage “hindsight is 20/20” is fitting since, with the introspection of a year, we can now fully appreciate all the ways that the year 2020 has forever changed the way we work and live. Very swiftly, the pandemic demanded a rethinking of the workplace, as companies struggled to adapt to the new normal. For…

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  13. Washington DC

    Revitalizing Government Networks with SD-WAN

    While the reverberations of COVID-19 will likely be felt for decades to come, a near-term consequence has been a renewed focus on preparing for the future. The pandemic has revealed bandwidth gaps and shortcomings across the government sector, as the system has been tested like never before. However, this has also provided an opportunity for…

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  14. Digital Transformation

    Five Steps to Digital Transformation Success: Rotech Healthcare’s DX Journey

    Since 2019, Rotech Healthcare, a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, and home medical equipment, has been undergoing digital transformation (DX) to become completely paperless in order to improve operational efficiencies and service patients more effectively. We defined a roadmap and strategy for our digital transformation and executed that…

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  15. From 5G To AI And Network Security Hot Tech Trend Tips For 2021 - person on laptop with digital trend graphic overlay

    From 5G To AI And Network Security: Hot Tech Trend Tips For 2021

    As we enter 2021, I’d like to briefly look back at the year that was to reflect on all that happened — and to gain insights into what to expect in the new year. I think it goes without saying that 2020 was a year like we’ve never experienced before. This year, the switch to…

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  16. Shaping The Next Normal Five Key Tech Trends That Could Drive Business Forward In 2021. Working remotely videoconferencing.

    Shaping The Next Normal: Five Key Tech Trends That Could Drive Business Forward In 2021

    2020 was a year marked by change as many of us adjusted to disruptions in both our work and personal lives. While the enormous impact of the pandemic was unexpected, it has acted as a catalyst for transformation across the workplace. By forcing businesses to become more agile and adaptable, the past year has accelerated…

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  17. Preparing for 5G

    Beyond the hype: Preparing for 5G (if you need it at all)

    5G’s upside is great, but the downside lies in its misunderstanding and misalignment with business objectives. We’ve all heard the incredible promises associated with 5G – lightning-fast speeds, reduced latency and greater capacity, which will help to support an array of transformative new applications, changing the way we work and live. It’s easy to imagine…

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  18. Is AI really the answer

    Is AI really the answer?

    When considering where AI can make an immediate impact on IT operations, one application stands head and shoulders above others: hyperscale automation with intelligence. Artificial intelligence (AI) has been hailed as the answer to just about every IT problem, including eliminating the dreaded skills gap, supercharging productivity, securing networks and ensuring competitiveness. Its potential seems…

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  19. Mobility Survival Guide

    The 2021 MetTel Mobility Survival Guide

    Congratulations—you made it through 2020! You’ve learned to adapt to the “new normal” by working from home, managing employees remotely, and trying to drive efficiencies. Operationally, you’ve likely been challenged to reduce costs wherever you can. Enterprise mobility can be a key driver of cost-efficiency. Hundreds of federal and enterprise clients have turned to MetTel to…

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  20. Three Technologies That Can Help Improve Customer Experience Today

    Three Technologies That Can Help Improve Customer Experience Today

    New interactive technologies have the potential to intelligently transform the customer experience, delivering a deeper level of brand engagement. Despite these innovations, adoption for these solutions remains sluggish: A recent Microsoft survey (via AINews) found that U.S. companies are among the slowest surveyed globally to adopt AI technology. Given the seamless experience consumers expect with businesses…

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  21. Video conferencing, working from home

    How to Adjust Your Business Development Plan During a Pandemic

    As many American workers have transitioned to a new remote reality in the face of the Covid-19 pandemic, often-overlooked core operations have increasingly come back into focus for businesses across the spectrum. With so many employees working from home and beyond normal controls – and new business slowing to a crawl – companies may be…

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  22. Transforming IT communications can lower your cost base, save your organization in 2020

    Transforming IT communications can lower your cost base, save your organization in 2020

    Who would have thought a virus, an invisible germ, would infect our modern, globalized economy? The current battle plan for the majority of businesses is one of survival – tread water and keep afloat until calm and normalcy return. We’ve survived crises before and we’ll get through this one. The Congressional Budget Office projected the U.S….

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  23. featured image – 10 Predictions For A New Decade: How 5G, Digital Transformation And Cloud Will Impact How We Work – Woman on high tech screen

    10 Predictions For A New Decade: How 5G, Digital Transformation and Cloud Will Impact How We Work

    As we begin a new decade, it’s useful to spend a moment reflecting on how far we’ve come over the past decade and look ahead to see what’s on the horizon. In technology, this is an especially important exercise, as the advancing rate of change in capabilities is dizzying — which in turn lends itself…

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  24. Featured blog - Innovation Summit 2020: Preparing for a New World Order - Lori Thomas

    Innovation Summit 2020: Preparing for the Digital New World Order

    Digital Transformation (DX) can be a loaded term; it means different things to different people. Even when you ask organizations that are measuring it what DX means, such as Gartner and IDC, you might get different definitions. However, no matter what our own definition is we can agree that the we all share the same…

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