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Future of Work

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  1. Is AI really the answer

    Is AI really the answer?

    When considering where AI can make an immediate impact on IT operations, one application stands head and shoulders above others: hyperscale automation with intelligence. Artificial intelligence (AI) has been hailed as the answer to just about every IT problem, including eliminating the dreaded skills gap, supercharging productivity, securing networks and ensuring competitiveness. Its potential seems…

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  2. Mobility Survival Guide

    The 2021 MetTel Mobility Survival Guide

    Congratulations—you made it through 2020! You’ve learned to adapt to the “new normal” by working from home, managing employees remotely, and trying to drive efficiencies. Operationally, you’ve likely been challenged to reduce costs wherever you can. Enterprise mobility can be a key driver of cost-efficiency. Hundreds of federal and enterprise clients have turned to MetTel to…

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  3. Three Technologies That Can Help Improve Customer Experience Today

    Three Technologies That Can Help Improve Customer Experience Today

    New interactive technologies have the potential to intelligently transform the customer experience, delivering a deeper level of brand engagement. Despite these innovations, adoption for these solutions remains sluggish: A recent Microsoft survey (via AINews) found that U.S. companies are among the slowest surveyed globally to adopt AI technology. Given the seamless experience consumers expect with businesses…

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  4. Video conferencing, working from home

    How to Adjust Your Business Development Plan During a Pandemic

    As many American workers have transitioned to a new remote reality in the face of the Covid-19 pandemic, often-overlooked core operations have increasingly come back into focus for businesses across the spectrum. With so many employees working from home and beyond normal controls – and new business slowing to a crawl – companies may be…

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  5. Transforming IT communications can lower your cost base, save your organization in 2020

    Transforming IT communications can lower your cost base, save your organization in 2020

    Who would have thought a virus, an invisible germ, would infect our modern, globalized economy? The current battle plan for the majority of businesses is one of survival – tread water and keep afloat until calm and normalcy return. We’ve survived crises before and we’ll get through this one. The Congressional Budget Office projected the U.S….

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  6. featured image – 10 Predictions For A New Decade: How 5G, Digital Transformation And Cloud Will Impact How We Work – Woman on high tech screen

    10 Predictions For A New Decade: How 5G, Digital Transformation and Cloud Will Impact How We Work

    As we begin a new decade, it’s useful to spend a moment reflecting on how far we’ve come over the past decade and look ahead to see what’s on the horizon. In technology, this is an especially important exercise, as the advancing rate of change in capabilities is dizzying — which in turn lends itself…

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  7. Featured blog - Innovation Summit 2020: Preparing for a New World Order - Lori Thomas

    Innovation Summit 2020: Preparing for the Digital New World Order

    Digital Transformation (DX) can be a loaded term; it means different things to different people. Even when you ask organizations that are measuring it what DX means, such as Gartner and IDC, you might get different definitions. However, no matter what our own definition is we can agree that the we all share the same…

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