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Andy Wieser, Telco Program Director at Watermark Communities, discusses how MetTel helped Watermark consolidate telecom providers from hundreds across the country to one—a single source for ordering, implementing, maintaining, and troubleshooting. As traditional PBX has become functionally obsolete, Watermark has transitioned to MetTel’s Cloud PBX IP phone system. This change has eliminated the need to pay vendors for the break/fix model of fixing older PBXs. Additionally, Hosted IP phones offer increased feature functionality that increases productivity.