Case Study

As local exchange carriers are decommissioning service and raising rates for local telephone service, organizations are feeling pressure to move away from copper/POTS (Plain Old Telephone Service) voice infrastructure and support. Extra Space Storage (NYSE: EXR) felt this pressure and turned it into an opportunity by working with MetTel to not only replace their POTS lines but also to modernize and digitally transform its network across more than 2,000 locations.

An industry-leading, managed network and communications service provider, MetTel offers services across the entire communications spectrum, including managed network connectivity, cloud communications, enterprise mobility solutions, IoT connectivity, managed SD-WAN services, SASE, and managed telecom equipment, and has one of the best POTS replacement solutions on the market. The project scope included approximately 1,500 locations that needed to be surveyed to assess local copper facilities replacement.

POTS Transformation was deployed effectively and within the requested timeframe, alleviating Extra Space Storage of the pressure of pending POTS line decommissioning. MetTel’s managed POTS replacement solution provides the benefits of cost savings, enhanced feature sets and calling functionality, real-time monitoring, and improved reporting. With MetTel’s voice service, Extra Space Storage benefits from one bill regardless of underlying carriers in use, 24/7/365 monitoring and support, and a single pane of glass for visibility into its network.

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