Your Transformation. Our Network.
When you select MetTel Federal for your GSA EIS digital transformation, we give you a one-of-a-kind adaptive, resilient network to serve as your rock-solid foundation. By using industry-standard network-to-network interfaces (NNIs), we have the widest geographic reach through partnerships with incumbent local exchange carriers (ILECs), Tier 1 internet service providers (ISPs), major interexchange carriers (IXCs), as well as most regional or local providers. This geographic reach is unique in the industry.
MetTel Federal Portal
In addition to our expansive portfolio of products and service offerings, we provide our customers with a powerful business support system, the MetTel Federal Portal that enables customers to manage orders, inventory, usage, billing, service, repairs, and much more from one simple, user-friendly web interface. TMCnet, a leading industry publication produced by Technology Marketing Corporation, named MetTel’s Bruin Portal “2016 Internet Telephony Product of the Year” award winner. This annual Internet Telephony Product of the Year Award recognizes and honors companies that have developed products and services that have materially impacted the delivery of IP-based communication services. The Portal also distinguishes itself from others with its data analytic capabilities, allowing agencies to gain transparency into their telecom inventory, utilization, and spend.
The MetTel Federal Portal is designed to support Government contract line item numbers (CLINs), customized asset coding, hierarchy structures, and workflows. In addition, the MetTel Federal Portal provides multi-site visibility and control with a map-based dashboard, configuration sync, remote diagnostics, and automatic monitoring and alerts.
We have helped thousands of customers transition from outdated IT to emerging technologies by providing outstanding customer care and offering an automated transition by using eBonding. This greatly reduces the amount of manual intervention that is usually required to determine the up-to-the-second status of an issue being worked on by an outside vendor. This automation can sometimes allows a transition to be as simple as a paper billing change. We can convert thousands of lines in just one day and agencies can monitor their conversion progress using the MetTel Federal Portal which is available to them through the EIS contract, administered by the GSA which also uses the portal for managing its own telecommunications.