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Financial services customer implemented SD-WAN to improve speed and redundancy.
A civilian agency approached MetTel to facilitate its effort in reducing costs...
The world's third-largest hamburger fast food chain sought the consultation...
Suncoast needed to get their field workforce off of 1,000+ BlackBerry devices...
In a data saturated, highly connected world, enterprises need more bandwidth—lots of it—to stay competitive. This white paper explains how to evolve beyond MPLS with a hybrid
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Learn best practices to avoid overlooked expenses and threats to mobility programs.
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Find out why everyone is talking about SD-WAN and learn how to increase bandwidth securely and cost effectively, improve quality of service and reduce hardware costs.
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MetTel integrates telecom and technology in innovative ways that breathe life into your business and drive it forward.
Discover the many ways we help customers do things better and take control of their communications with seamless solutions that fit.
You’re not just any business. We’re not just any telecom.
Getting where you need to be doesn’t have to be complicated.
Meet our leadership team, uniquely qualified to spearhead our efforts in delivering superior communications solutions for every customer.
A single-carrier agent partnership holds a number of benefits. MetTel also has strategic and technological partnership opportunities.
The MetTel story shows how we’ve always stood at the crossroads of telecom and technology.
You can always expect a prompt, effective response from our award-winning Customer Care teams.
Learn what’s going on throughout MetTel and the many ways we’re leading in the dynamic telecom industry.
Learn more about our policies and procedures, tariffs, and other legal and accessibility matters.
From new college graduates to established professionals, MetTel has a long history of providing excellent opportunities for career growth.
MetTel Federal—an established and approved strategic partner to the US Government. We will always meet your Agency's unique transformational needs. Our expertise creates one-of-a-kind solutions aimed at saving money, reducing inefficiencies and improving performances.
Our widest global reach, the MetTel EIS Portal, our unsurpassed transitional expertise, our award-winning customer care, and our unique transitional approach, helped us win the 15-year GSA EIS contract.
Customer portal for enterprises with dashboard, invoice and inventory management, reports, help desk, ordering and more.
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Portal for federal employees and agencies with dashboard, invoice and inventory management, reports, help desk, ordering and more.
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Customer billing portal to access and pay your MetTel invoice.
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Sales Information portal for agent partners.
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MetTel Federal (Manhattan Telecommunications) understands the unique communications needs of the federal government. Now your agency can get award-winning customer service, reliable products and the business intelligence and visibility your network demands. MetTel is a proud recipient of the GSA Enterprise Infrastructure Solutions (EIS) 15-year telecommunications contract.
When you select MetTel Federal for your digital transformation, we give you a one-of-a-kind adaptive, resilient network to serve as your rock-solid foundation. By using industry-standard Network-to-Network Interfaces (NNI), we have the widest geographic reach through partnerships with Incumbent Local Exchange Carriers (ILEC), Tier 1 ISPs and major interexchange carriers (IXCs), as well as most regional or local providers. This geographic reach is unique in the industry.
An agile yet firm foundational support for your IT network infrastructure.
Our advanced state-of-the art tools are unmatched.
MetTel’s vast experience guides you through your transformation and all its complexity.
In addition to our expansive portfolio of products and service offerings, we provide a powerful and extremely comprehensive tool, the MetTel EIS Portal. The Portal enables customers to manage ordering, Help Desk, trouble tickets, SLA Management, billing, inventory, services, and reporting from one simple, user-friendly interface available 24/7/365.
The MetTel EIS Portal is purpose-built to FISMA-moderate impact requirements from our award-winning Bruin Portal. Bruin was awarded TMCNet (Technology Marketing Corporation) 2016 Internet Telephony Product of the Year. The 17th Annual Internet Telephony Product of the Year Award recognizes and honors companies that have developed products and services that have materially impacted the delivery of IP-based communication services. The MetTel EIS Portal also distinguishes itself from others with its data analytic capabilities, allowing agencies to obtain detailed insight and business intelligence regarding their telecommunication configurations and the spend against the agency’s budget.
We have helped thousands of customers transition from outdated IT to emerging technologies by providing outstanding customer care and offering an automated transition by using eBonding. This greatly reduces the amount of manual intervention that is usually required to determine the up-to-the-second status of an issue being worked on by an outside vendor. This automation sometimes allows transition to be as simple as a paper billing change. We can convert thousands of lines in just one day and agencies can monitor their conversion progress using the MetTel EIS Portal.
MetTel was awarded the coveted Stevie Award for customer service for three consecutive years, from 2015 through 2017, because we care differently. We employ a philosophy of proactively seeking out and fixing issues before they become problems, because we have the data from our own network and from the ILEC or CLEC network as well. When there is an issue, your MetTel service rep will be on it no matter how or with whom the issue originated—at an ILEC, CLEC, an ISP, an IXC or your local carrier. We work directly on the issue and resolve it so you don’t have a problem. And you can track all activity in real-time via the MetTel EIS Portal.
You can always reach us at 877-2Go- 2EIS (877- 246-2347).
MetTel’s leadership team brings a wealth of experience in the fields most relevant to our customers’ businesses. These include telecommunications, engineering, technology, marketing, sales, and finance. This hands-on team is strategically and tactically focused on increasing customer satisfaction while driving the development of breakthrough telecom solutions. Call us toll-free at 877-2Go-2EIS (877-246-2347) or email us at firstname.lastname@example.org.
Patrick Amos Director, Federal Government Program Management
Keith Hochstin Vice President,
Strategic Client Development
Diana GowenFederal Practice Leader
Dr. Curtis LevinsonCyber Security & Compliance Officer
Wendy SouthwellStrategic Client Development
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