Our customer, a leader in the environmental services industry, initially had a POTS (Plain Old Telephone Service) challenge, with hundreds of different telephony providers across its many U.S. locations. This resulted in inefficiency and resource drain, legacy technology and system incompatibility, lack of transparency, poor quality, and unnecessary expenses. Subsequently, the company sought to upgrade its entire network to replace aging equipment, diversify access, increase bandwidth, and modernize network infrastructure. Our client also saw an opportunity to better connect their drivers and field teams.
MetTel first engaged with this company to address their POTS challenge. Our industry-leading POTS Replacement solution consolidated thousands of their legacy phone lines across the country and upgraded them to a modern digital voice network. Upon the successful completion of this project, we moved on to our customer’s next challenge, which was to upgrade their entire legacy network with Managed SD-WAN, providing enhanced connectivity across their organization. To address the need to better connect drivers and field crew, MetTel was able to provide an IoT Connectivity solution, with nearly 20,000 tablets configured and deployed across the U.S. MetTel equipped the tablets with our IoT Single SIM technology, which intelligently roams to find the strongest signal in any location – regardless of carrier – and maintains steady, consistent connectivity. By leveraging an extensive network of 650+ carriers across 165 countries, devices always stay connected, crucial to field workers who are always on the go from location to location. Most recently, MetTel helped our customer with their complete end-to-end enterprise mobility program. Leveraging our MDaaS (Mobile Device as a Service) solution, our 100,000 square feet warehouse handles the staging, kitting, configuration, and shipping of smartphones and tablets, as well as returns and repairs, for our customer’s 40,000 employees.