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Driven by the COVID-19 pandemic, the business landscape has experienced a drastic shakeup, with a shift toward remote and hybrid environments that has changed how we work. Did you know that 12% of the workforce works fully remotely, while 28% operate in hybrid environments? These new working patterns come with benefits like more freedom and…
As Microsoft Teams’ popularity increases, there’s still one feature companies were missing: external calling. Until now. The increase in remote work is driving people to Microsoft Teams Between April and October 2020, Microsoft grew from 75 million daily active users to 115 million daily active users. This 50% increase in users in just a few…
When I started in the telecom industry almost three decades ago, the world of telecommunications was nothing like it is today. In the early days (well, my early days, at least) analog signals were still the norm, call billing used very archaic measurement tools and the first U.S. 1G network was as good as it…
For businesses, the world has never been as fraught with risk as it is right now. The COVID-19 pandemic has transformed how we work and do business, and for some industries, it’s shut them down altogether. And even as we deal with the fallout from the pandemic, we can’t forget that other threats have not…
Some version of this statement is everywhere you turn these days: “Cloud computing, 5G, mobility, artificial intelligence (AI), and the Internet of Things (IoT) are transforming the ways we work, collaborate and live.” There’s a good reason we hear it everywhere: it’s true. These technologies are radically reshaping not only the way we do business but also…
Digital transformation (DX) has been on everyone’s lips for the past couple of years, but now with the COVID-19 pandemic, we’re seeing that the necessity of DX has been greatly accelerated, as many businesses attempt to cope with the demands of a remote workforce and customers. Digital transformation (DX), of course, can mean many different things,…
As we begin a new decade, it’s useful to spend a moment reflecting on how far we’ve come over the past decade and look ahead to see what’s on the horizon. In technology, this is an especially important exercise, as the advancing rate of change in capabilities is dizzying — which in turn lends itself…
Technologies like cloud computing, 5G, mobility, artificial intelligence (AI), and internet of things (IoT)-enabled devices are transforming the ways we work, collaborate and design for the future. While these technologies often dominate tech news, software-defined networking (SD-WAN) is the unsung hero in the background enabling all these technologies. In much the same way virtualization has…
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