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business-telecom-provider-image-Mountains, trees and water illustration before and after below a City of Phoenix logo

MetTel Transforms Phoenix Vehicles with IoT-connected Fleet Automation

PHOENIX and NEW YORKFeb. 7, 2019 /PRNewswire/ — The city of Phoenix entered into an agreement for MetTel, a communications and digital transformation leader, to provide services with fleet management automation technology which began in July.

Using MetTel’s IoT Fleet Management technology, the City of Phoenix is enabling its Public Works and Water departments to deliver more efficient, cost-effective and safer water resources and waste services to residents and facilities to help meet the city’s goal of zero waste by 2050.

The contract calls for MetTel to provide automated vehicle location services, such as advanced location-based services, dispatch automation and monitoring vehicle diagnostics and driver safety data for advanced business decisions as well as other operations support efficiencies and processes. The project will initially focus on telematics hardware and software solutions for tracking vehicles and obtaining essential data for maintenance, routing and customer inquiries for the Phoenix Public Works and Water departments. MetTel will be responsible for collecting and maintaining data required for the continuity of operations for thousands of city vehicles.

Another major transformation focus for the city is to enable more efficient, cost-effective and safe delivery of all-important water resources to residents and facilities. MetTel’s IoT Fleet Management technology connects the Water Department vehicles. By connecting and gaining visibility into the mobile workforce information, the city is able to combine real-time information with current business intelligence systems to derive insights on their operations. Insights like fuel usage, proof of service or delivery and driver safety management are key areas of the Water department focus. Gains in efficiency and proactive management results provide invaluable intelligence to water management when optimizing the fleet and workforce, ensuring maximum utilization for citizen services.

“MetTel is thrilled to be selected for IoT Fleet Management technology to help Phoenix automate its public service fleet for greater efficiency, insight and control as part of its ongoing smart city transformation,” said Max Silber, Vice President of Mobility & IoT at MetTel. “Waste management and water are crucial to the health and well-being of citizens. IoT technology helps to improve and assure essential delivery and service to Phoenix residents.”

Phoenix is the nation’s fifth largest city, with more than 1.6 million citizens spread over 540 square miles. The city produces an average of 270 million gallons of tap water daily, and treats more than 135 million gallons of wastewater daily. The city collects garbage, recycling and yard waste from over 400,000 residential accounts. The city’s goal is to divert 40 percent of its waste stream by 2020 leading ultimately to zero waste by 2050.

This project underscores the need of major US cities to digitally transform their core operations with technology that affords greater scale, agility and efficiency. MetTel’s Fleet Management automation harnesses connected vehicles, mobile devices, mobile network connectivity and applications all rolled into an integrated package that accelerates workflow through mobile workforce management and field service automation.

MetTel has revived interest in telematics technology, which enables organizations to send, receive, retrieve, and store information about vehicles, telecommunication devices, and employees, both local and remote. Through MetTel’s ubiquitous mobile connectivity – with access to carriers in over 170 countries — and its intelligent communications management platform, which enables teams to track costs, inventory, maintenance, advanced offerings (video, travel) and more, the telematics process is being digitally transformed to take advantage of an IoT connected world.

MetTel’ fleet management solutions can be up and running for organizations in mere days. There is no significant capital expense or added training, and it provides the ability to easily scale with a company’s requirements and add new features as needed. The technology also enables automation of key job functions across operations, maintenance, dispatch, driver identification, safety and more – saving fuel costs, time and automating capture of crucial historical records.

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About MetTel
MetTel is a leading global provider of communications and digital transformation solutions and services for enterprise customers. By converging all communications over a proprietary network, MetTel enables enterprise companies to easily deploy and manage technology-driven voice, data, wireless and cloud solutions worldwide. MetTel’s comprehensive portfolio of customer solutions boosts enterprise productivity, reduces costs and simplifies operations. Combining customized and managed communication solutions with a powerful platform of cloud-based software, the company’s MetTel Portal® enables customers to manage their inventory, usage, spend and repairs from one simple, user friendly interface. For more information visit, follow us on Twitter (@OneMetTel) and on LinkedIn, or call us directly at 877.963.8663. MetTel. Smart Communications Solutions.™

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