Contact Center as a Service (CCaaS) is a cloud-based solution that helps you manage customer interactions across multiple channels without maintaining expensive on-site infrastructure. It’s a shift from traditional contact center...
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Fleet management telematics combines GPS tracking and onboard diagnostics to gather actionable data from your vehicles. This technology provides real-time insights into your fleet operations, helping you optimize driver performance,...
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Lori Thomas, SVP of Strategic Engagement and Transformation at MetTel, recently shared insights in Forbes on why enterprises must treat the network as more than just infrastructure; it’s now the backbone of business strategy. Read the full article >
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A recent CIO article by MetTel CTO Ed Fox highlights the risks: algorithms like RSA and ECC that protect everything from banking transactions to government communications will become vulnerable once quantum systems mature. Read the full article >
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