Contact Center as a Service (CCaaS) is a cloud-based solution that helps you manage customer interactions across multiple channels without maintaining expensive on-site infrastructure. It’s a shift from traditional contact center...
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Fleet management telematics combines GPS tracking and onboard diagnostics to gather actionable data from your vehicles. This technology provides real-time insights into your fleet operations, helping you optimize driver performance,...
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New York, NY & Reston, VA – September 30, 2025 – MetTel, a leader in digital transformation and communications, and TekSynap, a premier provider of IT services for national security and defense agencies, today announced a strategic partnership dedicated to modernizing and transforming communications infrastructure across the U.S. federal government, with a focus on defense…
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MetTel is proud to announce that Lori Thomas, SVP of Strategic Engagement & Transformation, has been honored with two Stevie Awards in the 22nd annual Stevie Awards for Women in Business: Female Executive of the Year and Female Thought Leader of the Year. Read the full coverage here >
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