Contact Center as a Service (CCaaS) is a cloud-based solution that helps you manage customer interactions across multiple channels without maintaining expensive on-site infrastructure. It’s a shift from traditional contact center...
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Fleet management telematics combines GPS tracking and onboard diagnostics to gather actionable data from your vehicles. This technology provides real-time insights into your fleet operations, helping you optimize driver performance,...
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In HIT Consultant, MetTel VP of Mobility & IoT Max Silber explains what healthcare organizations need to know as U.S. carriers retire copper-based phone lines. From compliance risks and life safety concerns to modernization opportunities, Silber outlines how providers can transition to secure, cost-effective digital alternatives. Read the full article in HIT Consultant >
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In Manufacturing.net, MetTel CTO Ed Fox emphasizes that modern industrial cybersecurity must evolve beyond legacy assumptions. He explores how AI, Private 5G, and network segmentation redefine protection across IT/OT environments with a proactive, integrated approach. Read the full article in Manufacturing.net >
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