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partners.
Integrated SMS
You need to work on your communication.
We’re sorry to tell you this, but it’s not just the kids that are doing all the texting, your customers would rather not spend time on the phone, either. But MetTel’s Integrated SMS is the solution. Whether you want to send text messages for appointment reminders, build a sophisticated customer service app, or integrate the latest AI chatbot software into your call center, MetTel gives you all the tools you need, in one place, from a single provider.
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Convert Your Call Center
Let your customers choose how they want to communicate. With integrated SMS (texting and voice options), customers can save time and navigate their own best experience.
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BYO Mobile Device
Add a business number to your employee’s mobile device, ensuring that even out of the office, they communicate with business contacts on your network. Add customized branding for the full effect.
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From Talk to Text
Texting costs less than phone calls, but over 70% of U.S. business numbers aren’t textable. MetTel lets you quickly activate texting across all your phone numbers without changing your infrastructure or affecting your voice service.
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Set up a Messageboard
MetTel’s got your integrated SMS inbox. Configure auto responses for FAQs, respond to inquiries from a central contact center, and review text logs across all locations.
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Stick to the Schedule
AI Scheduler is our new AI scheduler. It uses natural language to work with your customers to remind and reschedule when necessary, eliminating no shows.
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The AI Chatbots are Coming
Smart chatbots and scheduling chatbots are able to become full AI personal assistants. They can learn from experience and interact with individuals productively and seamlessly.
Recommended Integrated SMS Resources
Video
MetTel AI ChatBot Software Enables Floor Coverings International to Engage Customer Preferences
Use integrated SMS in a new way.
When we say communicate smarter, we mean it. Reach out, schedule a consultation with a sales rep, and start reaching people in new, smarter ways.