Gartner finds that a top priority for CIOs in 2021 is digital workplace technologies to support work from home.
Not surprisingly, Microsoft Teams (Teams) usage has grown exponentially during the 2020 shift to remote work. Employees find Teams an essential tool for collaboration, chat, internal calls, and virtual meetings. But there’s still a significant feature that most companies would love to see at their users’ fingertips: the ability to make outbound calls to public switched telephone network (PSTN) lines.
Microsoft Teams External Voice from MetTel allows employees to make all of their voice calls from their Teams app and frees IT from managing multiple voice apps and systems. Employees benefit from the ease of use as they keep all their communications within the collaboration tool. Download this ebook to learn more about this innovative service.