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In this episode of Techie & the Biz, hosts Max and Erika Silber explore the market trends that led to the massive adoption of Microsoft Teams. Guest Gary Gluzman, Executive Director of Product Development at MetTel, explains how Microsoft Teams has also been extended with external calling capabilities and is considered by more and more enterprises as a full replacement for their PBX telephone system. MetTel’s Operator Connect license for Microsoft Teams provides the highest quality voice service as well as technical support from Microsoft. Watch more episodes from the series below or subscribe to the audio podcast.