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Why Companies Depend on Plain Old Telephone Services (POTS) First of all, what is POTS? Plain old telephone services, or POTS, have been around in some form since 1876. But by the mid-2010s, many businesses began taking steps to reduce dependency on POTS, partly due to the mass migration to VoIP and partly due to…
Some of the biggest and most expensive hacks of all time have targeted financial institutions. Equifax. Capital One. JP Morgan. All of these impacted millions of accounts and cost institutions billions in damages. Financial institutions will always be a target for hackers based on the sensitive nature of their data, making it imperative for these…
As the hospitality industry strives to continually enhance the guest experience, many companies have been embracing digital transformation. In addition to helping to create a pleasant and memorable guest experience, digital transformation brings with it other benefits, such as brand reinforcement, competitive advantage, efficiency, resilience, and cost savings. This blog post will discuss three specific…
The Internet of Things (IoT) is nothing short of revolutionary. Interconnected devices have opened up a whole new world of possibilities, from self-driving cars to connected buildings and homes. IoT has transformed the way work is done across all industries. In this blog post, we’ll explore how IoT is revolutionizing the manufacturing industry and discuss…
Any savvy business leader knows that network and security go hand-in-hand. However, it’s getting harder than ever to shield modern businesses from evolving cyber threats and ever-increasing data breaches. In fact, Cybersecurity Ventures predicts that the damage from hacks and breaches will hit $10.5 trillion annually by 2025. Add to that the fact that networks…
The retail industry poses significant challenges, stemming not only from the ever-changing technology landscape but also from formidable competitors like Amazon and macro-level obstacles such as the Covid-19 pandemic. These unpredictable hurdles will endure, emphasizing the imperative for retailers to be adaptable in their approach. For small businesses, we can see these challenges reflected in…
Wireline Decommissioning & POTS Replacement – Current State About 10 years ago I asked my parents to upgrade their internet service from DSL to the local carrier fiber-based service. My mom was all in because it meant better video calls with her grandkids. My dad was dubious. He was concerned because he heard that once…
The many benefits of IoT in healthcare extend to patients, practitioners, healthcare enterprises, and affiliate industry components like cybersecurity companies and insurance underwriters. But what do these IoT telehealth solutions look like in the real world? Let’s look at some of the ways IoT in healthcare is transforming the telehealth landscape. 1. Remote Patient Monitoring…
In episode five of the Techie & the Biz podcast, I had the pleasure of interviewing my colleague Lori Thomas, SVP of Strategic Engagement and Transformation (SET) at MetTel, and hear her expound upon how she built the customer experience for MetTel’s top clients through her consulting organization, and her focus on women in technology…
A Zero Trust Approach to Meet Today’s Network Security Demands Enterprises want to establish the highest level of network security while also giving employees the access they need to do their jobs. This is especially true with today’s remote and distributed workforces. In striving for this sweet spot, more organizations have been turning to a…
Each year, people’s lives become increasingly connected. Digital assistants, smart homes and the like were only possible in the realm of science fiction not too long ago. Consumers are starting to see the Internet of Things (IoT) expanding into more and more aspects of their daily lives. It is fair to say that the IoT…
For some, POTS can be a new and even foreign topic. So, what is plain old telephone service? Plain old telephone service (POTS) is a type of telecommunications service that offers traditional analog, landline telephone services. Still the most widely used form of telecommunication today, POTS utilizes twisted pair copper wires to transmit voice calls…
As remote enterprise branch locations digitally transform, requiring more bandwidth, SD-WAN sets the stage for mass adoption of space-based comms.
If there’s one word that could sum up how business leaders are feeling about this year it would have to be “uncertainty.” Business leaders are looking at a landscape with tremendous risk, including inflation, cybersecurity, shifting geopolitical dynamics and the looming threat of recession. But each new challenge also presents an opportunity for growth, with…
Something big is happening in the world of IT communications. Over the past few years, quietly and discreetly, the world’s biggest telecom providers have been retiring their physical copper lines to fully digitalize their plain old telephone service (POTS). This digital transformation is better for telecommunications carriers/network providers and businesses alike, as copper networks are…
When you use your bank’s credit or debit card to buy goods or services, chances are, FIS is processing the payment. As the largest financial institution core processor and biggest payment processor in the world, we manage over half the world’s overall wealth, work with 95 percent of the globe’s leading banks, and process $10…
The leading telecommunications industry advocacy group, INCOMPAS recently named its Board of Directors for 2023. I am delighted to be re-appointed to the INCOMPAS Executive Committee of its Board of Directors for another year. Congratulations to my fellow Executive Committee appointees: Michael B. Galvin (chair) of Granite Telecommunications, LLC; Kurt Van Wagenen of FirstLight Fiber; Brian…
Access to fast and affordable broadband is no longer a luxury; instead, it has become a necessity. Accelerated by the pandemic, the introduction of video conference platforms and remote or hybrid learning means that both businesses and consumers require more bandwidth than ever to work, learn or even stay in touch with loved ones. For…
Water is a necessity, not a commodity. That’s why, during the COVID-19 pandemic, business operations at Primo Water continued to flow. If anything, much of our activity was accelerated as demand for home delivery services increased. But we also needed to make sure our refill and exchange locations were constantly stocked, and that we were…
FIS is the largest financial institution core processor and biggest payment processor in the world. Whenever you swipe your credit card, all that information flows through FIS. We manage over half the world’s overall wealth, work with 95 percent of the globe’s leading banks, and process $10 trillion of transactions annually. That’s twice as much as our…
The pandemic has indelibly shaped the way we do business, and we may never go back to the way we functioned before it. As Michael Dell recently reasoned in an op-ed, we need to stop thinking about the future through the lens of a post-Covid world. This is no longer the new normal—it is now our…
Where can you get major telecom carriers, enterprise IT providers, cybersecurity experts and even global PR/marcom firms who are direct competitors to sit side by side in complementary, thoughtful discussions about the most impactful trends and technologies? And where will you find some of the world’s largest enterprises in financial services, retail, healthcare and industry…
Carriers are ushering in the end of perhaps the most widely used technology of the past 20 years, which presents some unforeseen challenges for businesses. At the beginning of each year, technology industry leaders prognosticate about incredible things that new and emerging technologies are on the cusp of accomplishing. The reason for this forward-looking optimism…
Shortly after the world was brought to its knees by the Great Recession of 2008, the modern IT communications market started taking shape fueled largely by one of the greatest expansions of technology the world had seen. Everything from cloud, the explosion of mobile, the commoditization of data center hardware, and the emergence of software-defined…
As we turn the calendar page on 2021, what has been a challenging two years in the midst of the pandemic is finally giving way to hope and promise for the new year. As the pandemic greatly accelerated companies’ digital transformations and their use of innovative technologies, the new normal will see businesses needing to…
Straight to the Point is a new blog series by Zachary Grant, MetTel’s Vice President of Solution Architecture. Each article will break down the benefits and functionality of the latest communications technology in an easy-to-understand way that gets past the fluff and gets Straight to the Point. Zachary oversees a fleet of Senior Technology Architects…
While a recent survey examining the state of IoT adoptions in the enterprise world described 78% of IoT projects as “somewhat successful,” the same report indicates that most organizations are moving forward with plans for digital transformation. In fact, if anything, the pandemic over the last year and a half is only increasing companies’ resolve…
Since 2019, Rotech Healthcare, a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, and home medical equipment, has been undergoing digital transformation (DX) to become completely paperless in order to improve operational efficiencies and service patients more effectively. We defined a roadmap and strategy for our digital transformation and executed that…
Digital Transformation (DX) can be a loaded term; it means different things to different people. Even when you ask organizations that are measuring it what DX means, such as Gartner and IDC, you might get different definitions. However, no matter what our own definition is we can agree that we all share the same digital…
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