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Brooks Rehabilitation Home Health Adopts MetTel Telehealth to Enhance Patient Care Patient Monitoring

NEW YORK, December 4, 2018 — Brooks Rehabilitation Home Health has selected MetTel’s telehealth solution for IoT-connected Remote Patient Monitoring powered by Health Recovery Solutions (HRS), to reduce re-hospitalizations among high risk patients. The partnership leverages the strengths of MetTel’s communications capabilities with HRS’s clinical software expertise to provide a complete solution for patient monitoring.

Jacksonville, FL-based Brooks Rehabilitation Home Health made the decision to launch a telehealth program with MetTel due to their extensive mobility coverage and the ease of use of HRS software for geriatric patients. The team at Brooks is excited about the ability to use HRS telehealth to enhance communication between patients and caregivers.

Patients placed on the telehealth program at Brooks Rehabilitation Home Health are provided with 4G tablets that will connect to the strongest available signal of any major US wireless carrier. These tablets are pre-loaded with the HRS software and paired with disease specific Bluetooth biometric devices that allow patients to take their blood pressure, weight, heart rate, and more. The patient data automatically transmits to the tablets and is electronically delivered to the patient’s clinician, who can identify trends and adjust the treatment plan accordingly.

The HRS telehealth software also encourages patient participation and self-management with daily medication reminders and disease specific educational content. Additionally, patients can communicate with their clinicians via the tablet’s text, call, and video chat features.

MetTel provides a fully bundled telehealth solution including software, hardware and communications. Connectivity is provided through MetTel’s IoT Single SIM, which enables continuous coverage by seeking the strongest communications signal in any geographic market. Single SIM was designed to support the Internet of Things and today’s increasingly mobile workforce.

“The MetTel-HRS telehealth solution fosters increased patient engagement; encourages patient accountability by having the patient perform daily vitals and provides the opportunity to speak to a clinical team member via video calls,” said Charese Eady, System of Care Leader and Telehealth Coordinator at Brooks Rehabilitation Home Health. “The system also provides security for the patient because they know qualified clinicians are there to support them behind the system.”

The team at Brooks hopes to reduce readmissions, enhance operational efficiency, and increase patient engagement with their new telehealth program. Their team is particularly excited about establishing a central connection platform with the MetTel-HRS technology. The highly accessible biometric data and the enhanced 4G connectivity make the system easy to implement and use. Additionally, the video conferencing feature allows the clinical staff at Brooks to increase touch points with patients and conduct accurate assessments remotely.

“Upgrading our telehealth program and partnering with MetTel will provide our clinical team and our patients with the latest technology that is specifically designed for ease of use with the patient in mind,” says Joanne S. Hoertz, VP of Nursing at Brooks Rehabilitation. “Having a system that does not rely on Wi-Fi and multiple downloads or manual uploads of biometrics makes the system efficient and friendly. Being able to easily view patient alerts with an option of a video call to those who are experiencing a change improves patient-caregiver communications and helps improve wellness. Most importantly, this will help keep our patients in their homes and out of the hospital.”

“Brooks Rehabilitation Home Health has demonstrated utmost dedication to advancing patient care with telehealth,” said Jake Levy, Director of Health Information Technology at MetTel. “Their team understands the value of remote patient follow-up and its potential to improve workflows and patient outcomes. We are thrilled to launch a telehealth program with such a progressive organization.”

About Brooks Rehabilitation Home Health

Brooks Rehabilitation Home Health provides medically necessary skilled care in the home. These services require a physician’s order and are intended for individuals who cannot easily leave their home to receive the care they need. All services are delivered by licensed practitioners and can include: skilled nursing, physical therapy, occupational therapy, speech therapy or social services. Brooks Rehabilitation Home Health is a Medicare and ACHC Certified Home Care Agency with stellar patient care and great outcomes.

Our services promote, maintain, and/or restore health and minimize the effects of illness and disability. Services we provide include: cardiac care, orthopedic/joint rehabilitation, lymphedema care, wound care, respiratory care, neurological rehabilitation, vestibular/balance therapy, Congestive Heart Failure (CHF) care, COPD care, post-op orthopedic care, falls prevention.

Brooks employs only the most qualified and experienced nursing and therapy staff so that our patients have the best chance to recover and regain independence. Our care teams include: Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Certified Nurses Assistants (CNAs), Social Workers, Respiratory Therapists, Physical Therapists/Physical Therapy Assistants, Occupational Therapists/Certified Occupational Therapy Assistants, Speech Therapists. To learn more about Brooks Rehabilitation Home Health visit or call (844) 238-0064.

About MetTel

MetTel is a leading global provider of integrated digital communications solutions for enterprise customers. By converging all communications over a proprietary network, MetTel enables enterprise companies to easily deploy and manage technology-driven voice, data, wireless and cloud solutions worldwide. MetTel’s comprehensive portfolio of customer solutions boosts enterprise productivity, reduces costs and simplifies operations. Combining customized and managed communication solutions with a powerful platform of cloud-based software, the company’s MetTel Portal enables customers to manage their inventory, usage, spend and repairs from one simple, user friendly interface. For more information visit, follow us on Twitter (@OneMetTel) and on LinkedIn, or call us directly at 877.963.8663. MetTel. Connect Smarter. ™

About Health Recovery Solutions (HRS)

Health Recovery Solutions (HRS) supplies leading home care agencies with the most advanced remote monitoring platform focused on changing patient behavior to reduce readmissions and improve clinical outcomes. HRS’ disease-specific engagement kits are customized with educational video, care plans, and medication reminders while integrated with Bluetooth peripherals to engage clients. For clinicians, HRS’ software allows for the management of high-risk clients and provides seamless communication with them through video chat, wound imaging, and text messaging. For family members and caregivers, HRS’ software gives them the ability to be fully involved in their family member’s care and well-being. To learn more about Health Recovery Solutions, visit or call (347) 699-6477.

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