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In episode six of the Techie and the Biz podcast, we were joined by global artificial intelligence expert, Nina Schick. During a fascinating discussion, Nina takes us on a captivating journey through the generative AI landscape including exciting advancements in AI-driven knowledge work, generative AI-created deepfakes, spotting deepfakes in video content, and more. AI has…
In episode five of the Techie & the Biz podcast, I had the pleasure of interviewing my colleague Lori Thomas, SVP of Strategic Engagement and Transformation (SET) at MetTel, and hear her expound upon how she built the customer experience for MetTel’s top clients through her consulting organization, and her focus on women in technology…
Each year, people’s lives become increasingly connected. Digital assistants, smart homes and the like were only possible in the realm of science fiction not too long ago. Consumers are starting to see the Internet of Things (IoT) expanding into more and more aspects of their daily lives. It is fair to say that the IoT…
For most of us, mobile devices are an indispensable tool, so staying connected is critical in managing work responsibilities—especially in today’s hybrid workplace. Accidental breaks or unexpected complications in a mobile device can bring a workday to a screeching halt. Instead of throwing the broken phone into the “cell phone cemetery” that IT professionals dread,…
For some, POTS can be a new and even foreign topic. So, what is plain old telephone service? Plain old telephone service (POTS) is a type of telecommunications service that offers traditional analog, landline telephone services. Still the most widely used form of telecommunication today, POTS utilizes twisted pair copper wires to transmit voice calls…
Something big is happening in the world of IT communications. Over the past few years, quietly and discreetly, the world’s biggest telecom providers have been retiring their physical copper lines to fully digitalize their plain old telephone service (POTS). This digital transformation is better for telecommunications carriers/network providers and businesses alike, as copper networks are…
We’re familiar with software as a service (SaaS), platform as a service (PaaS) and even infrastructure as a service (IaaS). So many “as-a-service” models now exist that some brands are consolidating them all into one offering: everything as a service (or XaaS). Of course, XaaS is far more than just thrusting all the various “as-a-service”…
The pandemic has indelibly shaped the way we do business, and we may never go back to the way we functioned before it. As Michael Dell recently reasoned in an op-ed, we need to stop thinking about the future through the lens of a post-Covid world. This is no longer the new normal—it is now our…
Handling mobile device-as-a-service needs lets customers more quickly adapt in today’s flexible workplaces. Mobile devices have become an essential part of daily life and work, surpassing the desktop as the primary way that people now access the internet. Consider the following: As the number of mobile devices has grown, so has the need to effectively manage…
While we’ve all heard the hype about 5G for many years now, many businesses have yet to experience any benefits. So is 5G just another overhyped technology? The truth is, the promise of 5G is enormous, but all the benefits won’t be immediately realized today. Partners in the 5G revolution As the first step toward…
Max Silber VP of Mobility MetTel Over the past several years, the balance of power has shifted from the seller to the buyer as the digital consumer took to the Internet and took control of the transaction process. Armed with Apple’s iPhone.
Like many cities across the United States, the city of Phoenix is looking for ways to deliver efficient, cost-effective and safe public services. As the fifth largest city in the U.S., Phoenix is challenged with managing and conserving 270 million gallons of tap water and treating 135 million gallons of wastewater daily. Water is the…
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