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Something big is happening in the world of IT communications. Over the past few years, quietly and discreetly, the world’s biggest telecom providers have been retiring their physical copper lines to fully digitalize their plain old telephone service (POTS). This digital transformation is better for telecommunications carriers/network providers and businesses alike, as copper networks are…
When you use your bank’s credit or debit card to buy goods or services, chances are, FIS is processing the payment. As the largest financial institution core processor and biggest payment processor in the world, we manage over half the world’s overall wealth, work with 95 percent of the globe’s leading banks, and process $10…
We’re familiar with software as a service (SaaS), platform as a service (PaaS) and even infrastructure as a service (IaaS). So many “as-a-service” models now exist that some brands are consolidating them all into one offering: everything as a service (or XaaS). Of course, XaaS is far more than just thrusting all the various “as-a-service”…
FIS is the largest financial institution core processor and biggest payment processor in the world. Whenever you swipe your credit card, all that information flows through FIS. We manage over half the world’s overall wealth, work with 95 percent of the globe’s leading banks, and process $10 trillion of transactions annually. That’s twice as much as our…
It has been more than two years since the Enterprise Infrastructure Solutions (EIS) contract was activated, which means the final EIS deadlines are fast approaching. By March 31, 90% of an agency’s telecom inventory must be moved to EIS, and by Sept. 30 that increases to 100%. Those agencies that have not yet chosen an…
Carriers are ushering in the end of perhaps the most widely used technology of the past 20 years, which presents some unforeseen challenges for businesses. At the beginning of each year, technology industry leaders prognosticate about incredible things that new and emerging technologies are on the cusp of accomplishing. The reason for this forward-looking optimism…
As we turn the calendar page on 2021, what has been a challenging two years in the midst of the pandemic is finally giving way to hope and promise for the new year. As the pandemic greatly accelerated companies’ digital transformations and their use of innovative technologies, the new normal will see businesses needing to…
Straight to the Point is a new blog series by Zachary Grant, MetTel’s Vice President of Solution Architecture. Each article will break down the benefits and functionality of the latest communications technology in an easy-to-understand way that gets past the fluff and gets Straight to the Point. Zachary oversees a fleet of Senior Technology Architects…
It’s no surprise that the security threat landscape is rapidly becoming more sophisticated, as evidenced by the recent attacks involving Colonial Pipeline, Kaseya and SolarWinds. Considering the pace of digital transformation in today’s businesses, a single cyberattack can bring a company’s operations to a standstill. In June, FBI director Christopher Wray commented that the cyber…
Among the many factors that are driving more and more organizations to adopt IoT solutions for enterprises, “ease of deployment” might be the most important. Companies and businesses are looking for an easier route to IoT deployment that won’t bog them down with customized requirements and other professional service engagements that will slow them on…
In 2021, while many companies continue to completely rethink their business models, MetTel has been celebrating another exceptional year. Today, we reached another significant milestone: for the second time in two years, we were once again recognized as a Leader in the second Gartner Magic Quadrant for Managed Network Services (MNS). MetTel once again appeared…
Job openings reached a new high in May 2021, with 9.21 million available positions. Despite the strain of the pandemic, research indicates job seekers are taking their time. A June 2021 survey from Indeed.com revealed only around 10% of respondents were “urgently” seeking a job. In a job seeker’s market, companies will have to go the extra mile to…
Now is the time for companies to adopt a reliable replacement to their POTS lines as carriers retire copper services.
In the last decade, digital transformation has moved from early adoption to mainstream status. This has been especially evident during the last year, with McKinsey finding that the pandemic increased the share of digital/digitally-enabled products by “a shocking seven years.” It seems that nearly every company is either currently undergoing a transformation, or else, desperately…
While a recent survey examining the state of IoT adoptions in the enterprise world described 78% of IoT projects as “somewhat successful,” the same report indicates that most organizations are moving forward with plans for digital transformation. In fact, if anything, the pandemic over the last year and a half is only increasing companies’ resolve…
We see our flagship cellular-IoT product, Quest, as a way for orthopedics to digitally transform in a way that reduces waste, enhances patient safety, and ultimately delivers orthopedic distributors, manufacturers, and providers superior bottom-line performance. Vic Nunes, QMed CEO & Founder More than 7 million people require orthopedic surgery annually and the implant market is…
A recent story about a group of hackers that gained access to a network of over 150,000 cloud-based surveillance cameras in hospitals, prisons, banks, and schools highlights some of the existing concerns over IoT security, safety, and the potential risks of the ongoing digital transformation of cities and communities. But it also highlights something else:…
Since 2019, Rotech Healthcare, a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, and home medical equipment, has been undergoing digital transformation (DX) to become completely paperless in order to improve operational efficiencies and service patients more effectively. We defined a roadmap and strategy for our digital transformation and executed that…
As we enter 2021, I’d like to briefly look back at the year that was to reflect on all that happened — and to gain insights into what to expect in the new year. I think it goes without saying that 2020 was a year like we’ve never experienced before. This year, the switch to…
2020 was a year marked by change as many of us adjusted to disruptions in both our work and personal lives. While the enormous impact of the pandemic was unexpected, it has acted as a catalyst for transformation across the workplace. By forcing businesses to become more agile and adaptable, the past year has accelerated…
5G’s upside is great, but the downside lies in its misunderstanding and misalignment with business objectives. We’ve all heard the incredible promises associated with 5G – lightning-fast speeds, reduced latency and greater capacity, which will help to support an array of transformative new applications, changing the way we work and live. It’s easy to imagine…
Congratulations—you made it through 2020! You’ve learned to adapt to the “new normal” by working from home, managing employees remotely, and trying to drive efficiencies. Operationally, you’ve likely been challenged to reduce costs wherever you can. Enterprise mobility can be a key driver of cost efficiency. Hundreds of federal and enterprise clients have turned to…
New interactive technologies have the potential to intelligently transform the customer experience, delivering a deeper level of brand engagement. Despite these innovations, adoption for these solutions remains sluggish: A recent Microsoft survey (via AINews) found that U.S. companies are among the slowest surveyed globally to adopt AI technology. Given the seamless experience consumers expect with businesses…
Nearly a decade ago, we recognized that a new software defined WAN would be an integral part of all our customers’ digital transformation journey. We worked closely with partners and customers to develop and refine our WAN capabilities, even prior to the now ubiquitous term “SD-WAN.” While many of the bigger players in the industry…
In the post COVID-19 environment, business leaders are quickly realizing the benefits of building more agile, efficient and adaptable operations that can thrive in a rapidly changing and unpredictable environment. Although digital transformation (DX) has been a hot topic for the past few years, the pandemic has made clear the DX benefits to be captured as businesses work to accommodate the needs of a largely remote…
What is a Smart Meter? A smart meter is a device that records data, including the consumption of utilities such as natural gas, water, and electricity. What differentiates smart meters from traditional meters is that they provide two-way communication between the meter onsite and the utility’s central controls. Meters installed in homes give regular updates…
Smart city initiatives are a way for communities to respond to challenges of sustainability and efficiency. With the world’s population expected to reach 8.5 billion by 2030 and 60% of this population living in urban areas, cities are facing unprecedented pressures. Smart cities have implemented tech in innovative ways to overcome these challenges. 1. What…
As many American workers have transitioned to a new remote reality in the face of the Covid-19 pandemic, often-overlooked core operations have increasingly come back into focus for businesses across the spectrum. With so many employees working from home and beyond normal controls – and new business slowing to a crawl – companies may be…
For businesses, the world has never been as fraught with risk as it is right now. The COVID-19 pandemic has transformed how we work and do business, and for some industries, it’s shut them down altogether. And even as we deal with the fallout from the pandemic, we can’t forget that other threats have not…
Who would have thought a virus, an invisible germ, would infect our modern, globalized economy? The current battle plan for the majority of businesses is one of survival – tread water and keep afloat until calm and normalcy return. We’ve survived crises before and we’ll get through this one. The Congressional Budget Office projected the U.S….
Some version of this statement is everywhere you turn these days: “Cloud computing, 5G, mobility, artificial intelligence (AI), and the Internet of Things (IoT) are transforming the ways we work, collaborate and live.” There’s a good reason we hear it everywhere: it’s true. These technologies are radically reshaping not only the way we do business but also…
Digital transformation (DX) has been on everyone’s lips for the past couple of years, but now with the COVID-19 pandemic, we’re seeing that the necessity of DX has been greatly accelerated, as many businesses attempt to cope with the demands of a remote workforce and customers. Digital transformation (DX), of course, can mean many different things,…
As we begin a new decade, it’s useful to spend a moment reflecting on how far we’ve come over the past decade and look ahead to see what’s on the horizon. In technology, this is an especially important exercise, as the advancing rate of change in capabilities is dizzying — which in turn lends itself…
“All human activity will eventually be digitized,” said Professor Michio Kaku, noted physicist and successor to the great Albert Einstein. If that doesn’t sum up the overall impact of Digital Transformation (DX), I don’t know what else possibly could. We were honored to have Michio as our first keynote speaker at MetTel’s Innovation Summit 2020 on February 25…
Digital Transformation (DX) can be a loaded term; it means different things to different people. Even when you ask organizations that are measuring it what DX means, such as Gartner and IDC, you might get different definitions. However, no matter what our own definition is we can agree that the we all share the same…
When it comes to being productive on the job, beyond our laptop or desktop, few would argue that a mobile device is our most relied upon productivity tool. However, as more and more businesses provide company-owned phones or allow personal phones to connect to the network, so too, does the risk for increased security breaches….
Technologies like cloud computing, 5G, mobility, artificial intelligence (AI), and internet of things (IoT)-enabled devices are transforming the ways we work, collaborate and design for the future. While these technologies often dominate tech news, software-defined networking (SD-WAN) is the unsung hero in the background enabling all these technologies. In much the same way virtualization has…
Like many cities across the United States, the city of Phoenix is looking for ways to deliver efficient, cost-effective and safe public services. As the fifth largest city in the U.S., Phoenix is challenged with managing and conserving 270 million gallons of tap water and treating 135 million gallons of wastewater daily. Water is the…
We’ve all been there….in a car, on a train or even a plane. You get on a call with your colleagues to discuss an important presentation but typically spend 5 minutes just looking for that email with a key attachment among all those other hundreds of emails you receive. With TrueUC, that search is not necessary…
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