Congratulations—you made it through 2020! You’ve learned to adapt to the “new normal” by working from home, managing employees remotely, and trying to drive efficiencies. Operationally, you’ve likely been challenged to reduce costs wherever you can. Enterprise mobility can be a key driver of cost-efficiency. Hundreds of federal and enterprise clients have turned to MetTel to…
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Digital Transformation
New interactive technologies have the potential to intelligently transform the customer experience, delivering a deeper level of brand engagement. Despite these innovations, adoption for these solutions remains sluggish: A recent Microsoft survey (via AINews) found that U.S. companies are among the slowest surveyed globally to adopt AI technology. Given the seamless experience consumers expect with businesses…
Nearly a decade ago, we recognized that a new software defined WAN would be an integral part of all our customers’ digital transformation journey. We worked closely with partners and customers to develop and refine our WAN capabilities, even prior to the now ubiquitous term “SD-WAN.” While many of the bigger players in the industry…
In the post COVID-19 environment, business leaders are quickly realizing the benefits of building more agile, efficient and adaptable operations that can thrive in a rapidly changing and unpredictable environment. Although digital transformation (DX) has been a hot topic for the past few years, the pandemic has made clear the DX benefits to be captured as businesses work to accommodate the needs of a largely remote…
What is a Smart Meter? A smart meter is a device that records data, including the consumption of utilities such as natural gas, water, and electricity. What differentiates smart meters from traditional meters is that they provide two-way communication between the meter onsite and the utility’s central controls. Meters installed in homes give regular updates…
Smart city initiatives are a way for communities to respond to challenges of sustainability and efficiency. With the world’s population expected to reach 8.5 billion by 2030 and 60% of this population living in urban areas, cities are facing unprecedented pressures. Smart cities have implemented tech in innovative ways to overcome these challenges. 1. What…
As many American workers have transitioned to a new remote reality in the face of the Covid-19 pandemic, often-overlooked core operations have increasingly come back into focus for businesses across the spectrum. With so many employees working from home and beyond normal controls – and new business slowing to a crawl – companies may be…
For businesses, the world has never been as fraught with risk as it is right now. The COVID-19 pandemic has transformed how we work and do business, and for some industries, it’s shut them down altogether. And even as we deal with the fallout from the pandemic, we can’t forget that other threats have not…
Who would have thought a virus, an invisible germ, would infect our modern, globalized economy? The current battle plan for the majority of businesses is one of survival – tread water and keep afloat until calm and normalcy return. We’ve survived crises before and we’ll get through this one. The Congressional Budget Office projected the U.S….
Some version of this statement is everywhere you turn these days: “Cloud computing, 5G, mobility, artificial intelligence (AI), and the Internet of Things (IoT) are transforming the ways we work, collaborate and live.” There’s a good reason we hear it everywhere: it’s true. These technologies are radically reshaping not only the way we do business but also…
Digital transformation (DX) has been on everyone’s lips for the past couple of years, but now with the COVID-19 pandemic, we’re seeing that the necessity of DX has been greatly accelerated, as many businesses attempt to cope with the demands of a remote workforce and customers. Digital transformation (DX), of course, can mean many different things,…
As we begin a new decade, it’s useful to spend a moment reflecting on how far we’ve come over the past decade and look ahead to see what’s on the horizon. In technology, this is an especially important exercise, as the advancing rate of change in capabilities is dizzying — which in turn lends itself…
“All human activity will eventually be digitized,” said Professor Michio Kaku, noted physicist and successor to the great Albert Einstein. If that doesn’t sum up the overall impact of Digital Transformation (DX), I don’t know what else possibly could. We were honored to have Michio as our first keynote speaker at MetTel’s Innovation Summit 2020 on February 25…
Digital Transformation (DX) can be a loaded term; it means different things to different people. Even when you ask organizations that are measuring it what DX means, such as Gartner and IDC, you might get different definitions. However, no matter what our own definition is we can agree that the we all share the same…
When it comes to being productive on the job, beyond our laptop or desktop, few would argue that a mobile device is our most relied upon productivity tool. However, as more and more businesses provide company-owned phones or allow personal phones to connect to the network, so too, does the risk for increased security breaches….
Technologies like cloud computing, 5G, mobility, artificial intelligence (AI), and internet of things (IoT)-enabled devices are transforming the ways we work, collaborate and design for the future. While these technologies often dominate tech news, software-defined networking (SD-WAN) is the unsung hero in the background enabling all these technologies. In much the same way virtualization has…
Like many cities across the United States, the city of Phoenix is looking for ways to deliver efficient, cost-effective and safe public services. As the fifth largest city in the U.S., Phoenix is challenged with managing and conserving 270 million gallons of tap water and treating 135 million gallons of wastewater daily. Water is the…
We’ve all been there….in a car, on a train or even a plane. You get on a call with your colleagues to discuss an important presentation but typically spend 5 minutes just looking for that email with a key attachment among all those other hundreds of emails you receive. With TrueUC, that search is not necessary…
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