Appearing on Forbes.com by Ed Fox, MetTel CTO:
As we enter 2021, I’d like to briefly look back at the year that was to reflect on all that happened — and to gain insights into what to expect in the new year. I think it goes without saying that 2020 was a year like we’ve never experienced before.
This year, the switch to mass remote work strained networks, placing a new onus on rapid digital transformation to enable continued productivity and innovation. From a technology perspective, the legacy of the pandemic could be its ability to accelerate digital transformation by several years, as we hit the “fast forward” button on many existing tech trends, including flexible work environments and the adoption of cloud.